Help? Cant link Bancorp Bank to my Paypal Account?

PseudoSweetness
Contributor
Contributor

Every time I try to link my account I get this error message.

 

 

(Sorry, we are not able to process your request. Please try again later.)

 

 

Can anyone help me fix this? It is really getting on my nerves...

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13 REPLIES 13

PseudoSweetness
Contributor
Contributor

I did just delete my old bank. Is there a waiting period on deleting and then adding a new bank?

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PayPal_Olivia
Moderator
Moderator

Hi PseudoSweetness,

 

I'm happy to help!

 

There is no waiting period for adding a new bank. Are you having trouble adding a bank?

 

Olivia
 

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Cosmicdrop
New Community Member

I'm having the same issue, I cannot connect my "NetSpend Card" by Bancorp Bank [U.S] to send my paypal funds too, this is a huge problem because it is the only bank I have, so now I'll have funds on paypal that I cannot use.. Please resolve

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DPCreations
Frequent Advisor
Frequent Advisor

You will need to link a bank account to your PayPal account as you can only withdraw to a bank account in the U. S.

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bnetsrik
Contributor
Contributor

Bancorp Bank for Netspend card users is a bank.

 

I'm having the same issue, except the error message also says the bank has been discontinued...? I've never had ths issue anywhere else, especially considering Netspend/Bancorp is widely used.

 

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DPCreations
Frequent Advisor
Frequent Advisor

@bnetsrik

At times PayPal will discontinue service with certain banks, especially virtual banks, as they don't have the security systems which PayPal requires.

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bnetsrik
Contributor
Contributor

If that's the case, then how can we transfer funds from our PayPal account?

 

Also, are we able to know what kind of security measures are laxed? I've used Bancorp for a few years now and find their security measures exceed many commercial banks. However, I would want to know if their are flaws in their security.

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DPCreations
Frequent Advisor
Frequent Advisor

You could contact PayPal customer service for more details.

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redhotmamma52
New Community Member

Calling Customer Service at Paypal.com and Paypal Prepaid is a joke.  I have been calling everyday for 2 weeks at both numbers and no one can answer the problem.  They just tell you to call each other.  It would also help if they weren't using a script and could speak and understand English.

 

I am also not seeing the Withdraw tab on Paypal.com which is listed in the Prepaid instructions to link and confirm Bancorp for transfers.

 

I, too, am getting several different error messages when attempting to link and confirm with a generic error as of today.

 

This is BS since alot of people use the Prepaid Card for everything.  UPDATE THE INSTRUCTIONS WITH A BANK THAT WE CAN USE PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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