Merchant Risk Catastrophe

[Auburn13024]

So despite paying hundreds of dollars in Paypal fees, maintaining a business account for months without issue, being as honest as I could be to a whole line of agents that seldom know which department can help me, much less knowing what the answer to ANY QUESTION I POSE is; despite paying over $2200 dollars in charge backs that wiped out every dime I made, ALL OF WHICH I thought would earn me a degree of good faith, especially after hearing an Agent who shall remain unnamed, very nice guy actually, tell me that I had nothing to worry about, my account was in good standing and I had no reason to worry about being shut down. And sir, If you happen to read this and I hope you do, no hard feelings. YOU WERE RIGHT sir. There was no reason whatsoever to look at my account history and be concerned. How could you know another department would shut me down for no reason whatsoever. When I called back to explain to them the exact reason, after research on my end, the EXACT reason, why I was not in violation of any terms and conditions, and the site that I invest in works HAND IN HAND with paypal and has agreements WITH paypal exactly BECAUSE what we do IS permitted. So what can I do? I ask the Community or the ONE Agent who had it right. Mr. B? What can I do in the face of a company that seems to not care, and the more I point at where things are going, they continue RUNNING in that Direction... Do I have any Options? I have filed with the BBB, the Consumer Review website, and EBAY. Are there any other options to get their attention? I just want to continue doing business, that's all.

[DPCreations]

What is the real issue?   I'm having trouble trying to figure out your whole story.  Where do you want help?

[lancelotme]

So Paypal shut you down?

You have some chargeback issues?

What do you sell and how many chargeback cases ?

[Auburn13024]

On the head Lance. So to your first question. I lend bitcoin. It is important to note this because cash loans are against Paypals terms and conditions, HOWEVER not only are loans of bitcoins not illegal, the site I invest through has worked with PayPal along with many credit card companies to ensure our transactions are approved. 

Regarding chargebacks, I have had 7, but I would like to note that one of the charge backs was from a buyer with 6 PayPal accounts and 4 addresses, obviously a scammer, and 5 of them were from the same person who I happen to know disputed 30 plus transactions with many different merchants like myself, He later REPAID me after admitting fault.

Finally. PayPal even reached out to a few of my customers and VERIFIED my legitimacy. I know this because I KNOW many of my customers. I just don't understand the need to shut me down. I have shown Good faith to the tune of paying $2200 to paypal out of my own profit. 

[lancelotme]

Paypal can refuse  to do business with anyone whom they consider HIgh Risk,dealing in bitcoin and getting so many chargebacks in a relative short period of time is probably the reason your account is shut down.

You have to find another way to accept payment.

[Auburn13024]

And the fact that every single of the chargebacks is from VERIFIED paypal members, the fact that PayPal specifically allows bitcoin transactions, and have even developed plans to work with these type of transactions, which I suggested, like holding 7% of every transaction as collateral for possible charge backs, all of that means nothing cause, meh, they don't feel like it? Sorry but I don't accept that that's somehow ok. They can reserve the right all they want, but I've seen Ghost PayPal accounts operate with impunity but I'm worth their time. Nah, I'm gonna keep pushing.

[lancelotme]

Being verified just means he has his bank account linked to his Paypal account and confirmed the 2 deposits made to his bank account.

If you search this forum,there are folks who get their accounts restricted due to exceesive chargebacks, you can always appeal if Paypal did not state it is permanent and cannot be appealed.