I've lost my Paypal debit card...how do I report it and get a replacement?

iscott
Contributor
Contributor

I've lost my Paypal debit card...how do I report it and get a replacement?

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8 REPLIES 8

DPCreations
Frequent Advisor
Frequent Advisor

Standard answer:  call the number on the back of the card.

I realize that won't work, so look on your last full statement.  It should have a number.

My guess, however, is that your don't keep paper records of your account statement, either.

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iscott
Contributor
Contributor

I went to paperless and so do not get 'statements'.  Instead of belittling me, why not post the number HERE from YOUR card which you so luckly have not lost?

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DPCreations
Frequent Advisor
Frequent Advisor

I don't have a card, but I do have access to all my credit card statements; it's just a matter of financial acocunt management.

So, find you last statement online and read all the details from the front and back pages.

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iscott
Contributor
Contributor

I DO read my statements but clearly you do not read your statements fully. Go to the very bottom. The phone numbers posted are only to "report an unauthirized transaction or error" concerning the card or "unauthorized transaction or error not involving" the card.  there is nothing to report a lost or stolen card on the statements. 

 

So, if anyone else can really help me, I'd appreciate it

 


@DPCreations wrote:

I don't have a card, but I do have access to all my credit card statements; it's just a matter of financial acocunt management.

So, find you last statement online and read all the details from the front and back pages.



very much.

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DPCreations
Frequent Advisor
Frequent Advisor

If I had a lost card I would make an urgent to a number provided on the statement.  That should be a bank number, ask them for help.  I would look for any number related to the bank which issued the card.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Go to the Summary page.  Click the debit card link, then click Manage my card.  There should be a link to report lost card.

 

If you have a business acct, see this page for steps:

https://www.paypal.com/us/selfhelp/article/How-do-I-report-a-stolen-PayPal-Business-Debit-MasterCard...


Kudos & Solved are greatly appreciated. 🙂
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iscott
Contributor
Contributor

Nope, no business account.  Interesting that it is so hard to report a missing card.

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iscott
Contributor
Contributor

Hi, forgot to add that there is no debit card link on my sumary page.  And I don't have a business account.

 


@sharpiemarker wrote:

Go to the Summary page.  Click the debit card link, then click Manage my card.  There should be a link to report lost card.

 

If you have a business acct, see this page for steps:

https://www.paypal.com/us/selfhelp/article/How-do-I-report-a-stolen-PayPal-Business-Debit-MasterCard...


 

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