Hi @Tamara30,
I'm sorry to hear that the payment you are trying to make is not going through. There can be several reasons for this and it's something that will need to be looked at by a customer service representative. There are some options besides calling.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.
I hope this can be resolved quickly!
Olivia
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