One of my issues is that we offer free delivery within metropolitan France (the company is based in France) and we ask anyone outside of France to use our form for requesting shipping costs to their country. Despite a flashing warning at the top of our order page about this, people outside of France kept on placing orders which we promptly refunded. That was fine while PayPal also refunded the transaction fee. Since this new policy, we put in place a confirmation page before being able to reach the order page. It basically explains that our prices only apply to metropolitan France and to click on "YES, I live in France" or "No, I need a shipping quote". The page also warns them with a large WARNING sign that should they click on the YES button and place an order for delivery outside of France, we will refund their order immediately less PayPal's transaction fees. You would think that would be enough to put them off but no, some people still try their luck and then kick-up a stink when they lose the amount PayPal kept. If this ridiculous policy is harming sellers, it is having an even worse effect on consumers and believe me when I say good news travels slowly but bad news travels like wildfire.
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