Thank you for the reply. While what you state is true, it does not apply. As I stated in my post, this issue occurs on every single transaction, regardless of the merchant getting paid. That makes PayPal the common denominator. In order for your explanation to be the cause, all of the companies I do business with would have to make the exact same mistake, which is neither logical nor likely. Plus, I already checked with each of these vendors before making my complaint to PayPal - they all have my current address and do not have any alternate addresses for me. To prove my point, I stopped using PayPal for these retail transactions and am now using another digital wallet and voilà - no address issues. If the source of the problem is the companies I do business with - I should continue to have the same problem, regardless of what digital wallet I use. But the only time it occurs is on PayPal. In fairness, I've had quite a bit of experience with PayPal and am very aware of changes made to your backend systems in 2015 that prevents customer service from seeing, let alone fixing situations like this one. Your explanation is valid, but misdirected. My guess is the "gift addresses" are on PayPal's server - you just cannot see them. Which leads me to this question - how can I get customer service to view the "hidden" addresses on PayPal's server? Every time I call about something, I'm told it is the merchant's fault, even when I can prove that is not the case. Thank you. -
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