PayPal Community

Hi @MarkCOlinTaylor,    Thank you for your post, and for the opportunity to clarify the information I gave. I'm sorry if I created confusion.   The merchant doesn't retain the information. The information is attached to the profile in your PayPal account, though the addresses are hidden and only come up in the secure checkout with that merchant and other merchants. The merchant does not have access to your address unless you select it for shipping in the transaction.   I'm sorry for the inconvenience you're experiencing with the inability to adjust the information on the fly.   Olivia   ... View more

Update This is FINALLY resolved, though I have no idea what PayPal did or didn't do.  Since I have recieved no communication, I'm guessing PayPal's "Security Review" simply expired.  I would REALLY like to know how it was resolved and what magic word do we consumers have to use to avoid this hassle in the first place.   ... View more

Do we have any response yet?   ... View more

No response?     Just a correction - I mentioned 13days in the title.  The actual start date of this mess was May 27.  I just tried again and sent a letter to execs at PayPal. Hopefully they can send this info to the right person.   we are 23 days and counting....  ... View more