After settling an issue with a seller i sent a message through the PP message centre to close the dispute however, despite receiving an automatic email no other response was received and then the case was eventually awarded in my favour and closed.
I feel really bad for the seller after promising i would close the case!
Is there a way of reversing the payment as it seems morally wrong that i have been refunded for an item i am using!
PP apologised for not closing the case and told me i can't re-open a closed case and so must just accept the refund!
I am an honest person and wonder if i can somehow repay without fees etc!
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