How to reverse a refund i received?

Cyberpat
Contributor
Contributor

After settling an issue with a seller i sent a message through the PP message centre to close the dispute however, despite receiving an automatic email no other response was received and then the case was eventually awarded in my favour and closed.

I feel really bad for the seller after promising i would close the case!

Is there a way of reversing the payment as it seems morally wrong that i have been refunded for an item i am using!

PP apologised for not closing the case and told me i can't re-open a closed case and so must just accept the refund!

I am an honest person and wonder if i can somehow repay without fees etc!

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4 REPLIES 4

Cyberpat
Contributor
Contributor

This was a credit card payment and therefore i can't find it in my history!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cyberpat

 

You should have the sellers email details from any payment made and confirmation email from paypal.

Contact her and get her to send you a money request or invoice to pay again?


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Cyberpat
Contributor
Contributor

Thanks for the advice!

 

With this being a credit card payment through PP i can't seem to find it in my history unlike normal transaction which use my PP balance, is their a way of viewing credit card payments in the history.

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cyberpat

 

No it would not show in your history, that is why I told you to check the confirmation email you would have received.


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