@AlphaEtOmega wrote: @sandypurins Thank you for all your help. I think every is finally resolved, and will be okay once the 6-8 day funds from my bank account transfers to pay off the negative balance on paypal. As well I was able to complete the transaction later today using Chrome instead of Firefox, which prevented(?) the error from showing up. As for your question: $40 fee's was a 'returned item charge' coming from my bank itself for not having money in my account and was charged for every failed transaction. This occurred 5-6 times on my account adding to $200-$240 by mistake!I was however refunded $100 of it, after multiple trips to the bank, an e-mail then 2 phone calls one for in regards to the $40 fee and why it was happening, and another to explain the situation again to them as they had more authority to determine if it was worth/they could provide some refunding, $5 fee was for non-sufficient funds fee (to be honest I am not sure why it is charged as there was the $40 one) however on my bank statement all of it was refunded the next 2 days after the initial transaction, along with the charged item, (from when you showed me how to view my activity on paypal with balances rather then the default shown completed transactions on payal.) so there was in fact no stacking/compunding $5 or item charge, just the stacking $40 failed transaction charge. I would like to label one of your answers as a solution to all my problems as they were solved with your help. But if anyone has this problem in the future I would suggest these steps. This is assuming: - Your paypal account is set to automatically withdraw money from your bank's chequings account - You have a negative balance on paypal - The negative balance is stacking up with each failed transaction shown on paypal 1) STOP dont panic, everything will be okay. Also STOP with any transactions even the one you are trying to complete. 2) Go to the bank, put money into your account. - The negative balance is occurring because your balance is below 0 - Deposit cash, as some cheques has 'holds' on them to clear, - Ask them to print off your bank account statement from when you think it started to happen. 3) Talk to your bank via phone, e-mail or directly with an 'accounts manager' and explain the situation how it was a mistake and if it would be possible to get a refund. They will probably redirect you or phone back at a later time and connect you with someone with the authority to determine if it is possible for a refund. 4) Now that you have money in your bank, you can use paypal again! use the 'add money' button and proceed to pay with payment of your choice. 5) You are no longer in negative balance. Precautions in the future: - Always have money in your bank account or paypal account through 'Add Money' - If there is an error, STOP WHAT YOUR DOING, contact the bank through visiting phone or email, or try ONCE only on a different browser use Chrome. Continuing will STACK extra charges. - The charges are coming from the bank, not paypal or the site you are purchasing off of. - Have a recent bank statement printed off and check where you make a payment and get a refund as they could cancel out each other. - Use classic mode of paypal and go to "All activity (with balance)" option, to see what is happening in addition to your bank account statement. TL;DR Negative Balance = Add money to your bank. $40 returned item charge = failed transaction cost is coming from bank, stop making transactions, explain your mistake to the bank, get partial refund. $5 non-suffient funds charge = non-exisistant as they are instantly refunded after 2 days from the inital transaction, and will just show on your bank account statement. Hey there , My name is Scott , and i'm having the same problem as sandy here . My bank refunded me for 2 other transactions yesterday, come to find out theres yet another OD fee today !! I did call the bank again and breifly spelled out my dilema .She told me that they just refunded me for the other 2 and told me to contact PP .I'm a Newbie at this stuff , on limited income , and i really cant afford to keep paying those fees. Wheni spoke with the rep. from PP , I told him that I may have to quit using PP cuz of this . He did , however write a note to my bank kind of 1telling them what was going on . I cant keep a very normal balance at the bank , cuz as soon as i get my money from SSA , it goes right back out the door to pay my rent and bills.I'm hoping that the letter he wrote will squash the predicament .I would think that PP would not keep trying to debit my acct. cuz nobody will get paid . I thought my first online experience would be better than its turning out to be . Thanks for listening to my rant ,and hope the cards fall my way .Peace . Sincerely , Scott Poole
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