PayPal Community

@sneons wrote: The status of the claim is 'Respond'. When I click the button 'Respond' it moves me to claim details. PayPal says that my action is required and I have to respond but how can I do it? There is no link or button to do it...   Please help me.   ... View more

Actually I have always found PayPal to be very fair. ... View more

This is a help board and not paypal customer services.   If you refuse delivery then you will have to file a dispute for non receipt of item and tracking will show you refused the item.   Double check the auction and see if it was listed in the "used" category or mentioned the item was not "new" if they did not say it was new you have to presume it is not.         ... View more

Do you not agree that this system is a joke? The seller gets to pick and choose what they would like to do with my payment whilst I have no option but to wave goodbye to my money for 30 days? They are clearly not sending the item and I am out of pocket until the money is refunded. No doubt there will be no compensation for my money being placed in Paypals account accruing interest for 30 days? If after a week the seller has not accepted payment, the buyer should have the option to cancel their payment! Basic logic.   There is no cancel option and the paypal option was clearly there when the item was purchased. Yet again, paypal favouring the wrong person in this transaction... ... View more

Report all scams amd frauds to ActionFraud.police.uk, I have just done this online as the seller is scamming people using PayPal to get the money, once you fill in the questionnaire you get an email back with a crime number. I rang Sunderland police who told me about other complaints with this person. ... View more

Hi teddie, i will try and help you.   Go to contact us bottom of any paypal page > put in account probs and phone the number given. Now when you get through do not select or say any of the options > just hang on till you get through to an agent.   That way you won't go from option to option in a whirly-gig. ... View more

Do you know how long after the money leaves your account that paypal then release it to be refunded. I noticed that it has cleared my bank today and the seller refund part is complete so will it take 5-7 days from today when paypal pay it back?   kind regards   rhonda ... View more

Hey there guys,   Mamamagz, I can understand the frustration here and if there was anything that could be done it would have been.   With this transaction even if you were still within the 45 days, you wouldn't have been covered. PayPal don't cover services   ... View more

Hey there,   Billy234, welcome to the community,   Once your tracking show delivery to the buyers address in the transaction details then the delivery cannot be disputed and the case would be closed in your favour.   Come back and let us know how you get on.  ... View more

I think that is a very unfair comment.  I have found Kenowlass' advice very helpful in the past and Kenowlass says it as it is with no bias either side!   ... View more