REFUND DENIED! BE WARNED BUYER BEWARE! I live in Australia and purchased from EBay two Rainbow Rainmates from America. Now having big problems! USA version of Rainmate does not work with USA to AUSTRALIAN power adapter. I used a USA to Australian power adapters. All of good quality) which I use for my USA made security system. GUESS WHAT! Both motors burnt out on the air purifiers. Now I'm in dispute with the seller. Got adapters checked out by an electrician he said they were okay, Must be problem with electrics of the purifiers. SO BE WARNED ! Re my claim. Item cost US$107. Senders postage US$52, For which I paid for. Buyers return postage US$87. Total postage cost. US$139. Benefit to me, Nil US$ Due to the postage cost AU$87It's not worth the hassle of returning items to sender. Especially for me having to pay for gas to travel to Post Office, Packaging Etc. And a non-refundable postage for me, After all I will only get a refund of less than US$20. The seller had on his/her eBay page, that items are "NO RETURNS" And yet he/her offered to accept returns suggesting that he/her is doing it out of good will and as a favor for me. Question I ask is, I believe I would have got a full refund if seller had stuck to his "NO RETURNS CLAIM" So why did seller move the goal posts and change mind? Thinking that they were doing me a favour ! Why did PayPal say they would only give me refund for item only providing tracking number and sender has received returned item. And not for postage, when yet, I read on your claims page that when a claim is successful I will also receive refund of postage? I even have independent report from Rainbow in Australia confirming that items are faulty. PayPal never requested from me to provide them with that evidence. I have always paid through PayPal. But when it comes to the crunch you seem to be wiggling your way out of paying full refund including postage to me by making me jump through hoops. Not happy PayPal ! Terence Wilson-Winship
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