@mmathis9860   To answer that I would have to go and copy / paste the whole section of paypal seller protection and put it here, so your best bet is to go and read up on it so you can risk assess your transactions. ... View more

@lucyent   If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance. Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days). ... View more

@Sam-v   You can appeal within 10 days via the resolution centre in your paypal account, or give customer services a call, but its very unlikely they will change their decision. ... View more

DUPLICATE THREAD. ... View more

@SaraN99   Well you don't have to. If you are meaning that you are subject to the 21 days hold then the advantage of adding a tracking number is to get the funds released more quickly. But if you are not subject to that hold then don't worry about it   HOWEVER................... You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection. Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute. That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'. That way you have cash in hand / no wait / no fee / no risk of a dispute. ... View more

@abdelrohman123-   You would need to contact customer services for account issues. ... View more

@Kjardot92   How do I open a dispute with a seller when a purchase goes wrong? You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item •You receive an item but it’s significantly different than the description on eBay or on the seller’s website By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement. These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you. To open a dispute: 1.Log in to your PayPal account. 2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre. 3.Click Dispute a Transaction. 4.Select the button beside the transaction you want to dispute, then click Continue. 5.Select ‘Item dispute’, click Continue and follow the on-screen instructions. Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute https://www.paypal.com/webapps/mpp/first-dispute DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ... View more

@dallasrocky25   https://www.paypal.com/us/brc/article/funds-availability ... View more

@CheapSkatePete   Well if we can't help you then.............   Ways to contact customer services. 1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country). 2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country). 3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal 4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter 5. You can use the message centre in your paypal account. 6. You can ask a question on here (answers from community members normally). ... View more

@Robert109 Paypal does not allow account holders under the age of 18. PayPal asks for a birth date when you register. While you can manage make a PayPal account with false information, discovery can result in the closing of the account and loss of the funds in it. Because minors can’t enter legal contracts and you were not allowed to have the account in the first place, you won’t have any recourse to get your money back if things go this way. If you’re not discovered, but you are not able to Verify the account with matching banking information, the account will be subject to the sending and receiving limits. When those limits are reached, your account is locked to further use until you Verify. ... View more

@devoy5583   How do I open a dispute with a seller when a purchase goes wrong? You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item •You receive an item but it’s significantly different than the description on eBay or on the seller’s website By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement. These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you. To open a dispute: 1.Log in to your PayPal account. 2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre. 3.Click Dispute a Transaction. 4.Select the button beside the transaction you want to dispute, then click Continue. 5.Select ‘Item dispute’, click Continue and follow the on-screen instructions. Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute https://www.paypal.com/webapps/mpp/first-dispute DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ... View more

@lucyent   If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance. Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days). ... View more

@Myxil   Sorry but if its a 180 day limitation then it sounds as if its permanent and nothing you can do about it. ... View more

@Lori50 If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'................or it was bought by the scammer. However the seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement. If you need to open a dispute for a 'guest buyer' transaction then you can....... 1. Phone Paypal customer services and see if they will open one for you OR 2. Contact your card issuer for a chargeback. ... View more

@Caleigh1   if you can remember the email address then just log in or use the lost password function to regain access to close it. Failing that contact customer services and see if they can help. ... View more

@ApparelSeller59   Click on the transaction in your paypal account and the refund option is at the bottom of that page, you can do a part or full refund. ... View more

That would explain why things aren't working then. Paypal is country specific so you have to open a paypal account in the country that you reside in and add account info / addresses / tel numbers from within that country. You should close the old countries account before you move or you may have problems trying to do so in another country. ... View more

@Fred52   Sorry can't help you. You have not shown what country you are in on your profile OR said what country you are in. As Paypal is country specific then we can't advise without knowing that information. ... View more

If you are living in Korea then why do you have a Canadian paypal account? ... View more

Think they misunderstood your email. They are saying that location would not render the seller paypal ineligable which is perfectly correct. However if that 'location' was not your 'Paypal registered address' then it would. ... View more

@Frexpt   Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country. You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved. ... View more

I can only go with the info that i have, maybe the link has not been updated but the info i gave you was correct from Paypals link which if i select your country shows this............ Send: Send funds without sharing your financial information. MastercardVisaAmerican ExpressDiscover Make payments in the currency you select. Make and receive payments in the currency you select. PayPal supports 25 currencies. NO options to receive or withdraw for your country. ... View more

@Calvin_Roach   I doubt you can close your account until everything is resolved. ... View more

@KissDzsingisz   If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance. Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days). ... View more

@swaynet   If you were charged a 'fee' then the seller did not use the 'refund' option but used the 'send money' option. If it was after 180 days then the refund option would not be available but they would still be able to use the friends / family option so you were not charged a fee. ... View more

@eliot09   If its a spoof, DO NOT USE ANY LINK. Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith. Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof. If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information. More info here >> https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2 ... View more

@madotto   https://www.paypal.com/us/smarthelp/article/can-i-withdraw-money-to-my-credit,-debit,-or-prepaid-card-faq859 ... View more

@Baroli   Have you had a failed bank transfer OR a negative balance recently? ... View more

@gaz1980   If its an email you 'own' then add it to your paypal account and the funds would come with it. Failing that ask the buyer what it says next to the transaction in their paypal account ie pending / unclaimed OR pending / unclaimed with a cancel option?? ... View more

@EdwardGaborno   It would help if you gave some details for eg your country would be a start. ... View more