Hi @elisaed1971, First off, I am so sorry to hear of the difficulties surrounding the refund and for any frustration it has caused you. From your description, it sounds as though the issue is that the seller issued the refund using a bank account. I apologize that I am unsure when the refund was issued, but experience tells me that there may be an issue with the seller's bank honoring the payment. :( If the status of the refund shows "cancelled" or has not been resolved since your post, I would encourage you to contact our customer support directly to look into this for you. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter. Again, my sincere apologies, and I hope this helps. Michelle If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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