kernowlass

@kernowlass  ... View more

i just contacted twitter but paypal havent replied it yes, but i cannot find where is the live chat feature is. i have searched it anywhere but i cant find live chat  ... View more

Hello @ IMEmne, Welcome to the PayPal Community and thank you so much for taking the time to join.  I am so sorry you have encountered an unauthorized transaction on your PayPal account. I know this is a concerning situation. Please know PayPal strives to help protect all confirmed unauthorized activity. To report this to our specialists and start an investigation, please refer here . Should you encounter a problem, please reach out for additional help.  Thank you! ... View more

@karinz1  With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days. However If you mark the transaction as processed then the buyer sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer sender verifies receipt. This is not always available or guaranteed.  If not then sadly its 21 days. ... View more

@Zoltran    Scroll right down to nearly the bottom of the below link, and read the section titled ''If you have a Paypal account in South Africa''. https://www.paypal.com/ie/smarthelp/article/how-do-i-withdraw-money-to-my-local-bank-account-faq1189 Here are some more helpful links: https://techgirl.co.za/2018/01/18/withdraw-funds-paypal-south-africa/ https://briefly.co.za/92711-simple-steps-linking-fnb-paypal-accounts.html ... View more

@HarmonyBellatri  You need to contact customer services to resolve any limitation or account specific issues. Click help / contact bottom left of Paypal pages for options available for your country. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter. ... View more

@lafaynet    1.The email address you use with Paypal identifies your Paypal account and is all someone needs to pay you. 2. Your phone number identifies your Paypal account if using the app. 3. If you have set up a paypal.me link you can send that but make sure the buyer ticks the goods/services option to pay (if the f/f option is available in your country). 4. You can send a money request/invoice from your Paypal account to their Paypal email address for them to pay. The latter is better as you can then fully describe the item that your buyer is paying for and that may help you if they open a received but not as described dispute. You may be subject to the new seller hold (info on that in link below) but once cleared you can click on withdraw/transfer funds and send it to any linked funding source approved for withdrawals for the country you are in. https://www.paypal.com/us/brc/article/funds-availability (that's the U.S link but the information is the same). However be very careful as lots of scams about. 1. A lot of scammers encourage you to accept a Paypal payment and if you don't have an account ask you to open one. 2. Do not get scammed via spoof emails that look as if they are from Paypal. 3. Never send anything unless the funds are showing in your Paypal account balance, even if you are a new seller and subject to the new seller hold the funds would still show in your balance but have pending or on hold by them. 4. Do NOT send anything to an address that is not the buyers Paypal registered address. 5. Do not be fooled by you so called buyer and "Paypal" telling you that you either have to >>> a. Send the item and provide a tracking number BEFORE the funds show in your balance. b. You have to pay the buyers shipping agent via western union or moneygram OR any other payment transfer option before payment is credited to you. 6. Do not accept payment for sales using the family / friends option. 7. Remember sellers send invoices and not buyers so if you get an invoice or money request pending then you have NOT been paid if its not actually in your Paypal balance. 8. Any buyer asking you to send a gift card as well as their item is suspect as you will get a fake Paypal email saying they have paid but need to give them the gift card code first, thats all they want and you will never get paid. 9. If you are a seller you never have to send money or any sort of voucher to a buyer for anything account related. If in doubt come here and ask and also read up on Paypals seller protection first so you can risk assess your transactions. ... View more

I did. I also did make sure the billing address was correct. I reached out to Paypal support on twitter and I am waiting for an email response for my problem. They have let me know that there might just be a limitation on my account ... View more

Hello @MonikaMaheswari,   Welcome to PayPal Community! I realize that you are having issues confirming a financial account that you are wanting to add to your PayPal account. If you are wanting to add a bank account and confirm it, you can follow the process here. Please have the amounts resent if you have not received them. If you have any issues along the way, please don't hesitate to reach Customer Support by clicking Contact and then Message Us (when available) at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. I hope this helps! ... View more

@PaulT68    A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance. However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged. If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment. Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation. If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment. ... View more

@Robinkima    Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account. ... View more

@Jabrandenburg16    https://www.paypal.com/us/smarthelp/article/why-is-my-withdrawal-from-paypal-on-hold-faq3334?app=searchAutoComplete ... View more

@Jha021    https://www.paypal.com/ph/smarthelp/article/how-do-i-verify-my-paypal-account-faq444?app=searchAutoComplete ... View more

@winxiw01    When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment. If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source. ... View more

Hello @nhedayati73 & @Capyboppy1,   Welcome to PayPal Community! I realize that dealing with obstacles on your account can be overwhelming and I will do my best to assist. Receiving payments differs from country to country as regulations are not the same in each location. If you have already reviewed your account and are still having trouble with a payment, the best suggestion is to have Customer Support take a deeper dive to review things further.    In your case, @Capyboppy1, the receiver may be experiencing one of several possible issues that could prohibit the payment from being received. They will need to contact Customer Support too if they haven't already.    You can reach Customer Support by clicking Contact and then Message Us (when available) at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. I hope this helps!    ... View more

@clydromero    https://www.paypal.com/ph/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app=searchAutoComplete ... View more

@julian141161    Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments. So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions. They do stop bad companies from using Paypal when enough claims start rolling in. However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything. The best thing is to not buy from them in the first place, to recognise them - 1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth. 2. No contact telephone number. if you click on contact the most you will get is webmail or an email address. 3. Rarely company address information. 4. Great pictures of items at bargain prices that turn out to be tat. 5. Fake reviews. 6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over. 7. Send fake tracking numbers to win item non receipt of item claims. ... View more

I did contact customer support when I discovered Pay Pay locked my account in May. I again reached out to Pay Pay customer support a few days ago. I am getting the same response which is " Customer support doesn't have a answer"  I am told that I simply need to wait 180 days for my money to be released to me. Pay Pal customer support can't or won't give me any reasoning.  I am now going to shed light on this with a letter to my congressman in Washington D.C. This is nothing short of extortion!  If PayPal can collect interest on my money while they have it for 180 days....multiply that by the number of others that have their accounts locked! EXTORTION! I met a resort owner while in the phillipines and we have become friends...he explained that PayPal had done this to him "and his business" before the pandemic...his business was crippled for lack of cash flow. I now use other sources for receiving or sending cash and I will never trust my money with PayPal ever again! I also pass this message to others!  Pay Pal needs to find other ways to combat potential fraud.  ... View more

@reyian22    Sorry not enough information given to understand what you are talking about. ... View more

@DonRene    If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though). ... View more

Hi Vicky, did you get this resolved?   The same thing has happened to me. ... View more

Have you solved this problem? I also meet this one. My money is gone without received and without any email. ... View more