kernowlass

Hi @kernowlass , yes i submitted all the information and contact paypal but didn't got any reply but a few days later i randomly got reply and they told me that i had to deal with my 2 disputes before they can complete the review process and today paypal decided both the cases in my favor as we provided all the documents and delivery proof, so i just emailed paypal again so hopefully someone will reply, but i don't want them to forget me as it's been 15 days since we last talked as i was bound by the disputes but no we are done.   is there any other way to contact them ? i mean is there any paypal support person working on this forum ?   Thanks! ... View more

Hi @julsmartin19    I have the same problem, have you managed to sort this out? I too believe it was unfair of paypal to just send the money to wherever it came from in the first place as i didn't personally take their money and they are the initial person that has been scammed so surely it is their battle not mine?  ... View more

thanks, yes type in amount, and stop hitting head on wall like i did 🙂 ... View more

hi, have you managed to get this sorted, im going through the exact same thing and would appreciate tips on how to solve it ... View more

Totally agree Nigel.   Ray. ... View more

I can't because my account is not linked to a bank account or credit/debit card. ... View more

I'm not an Idiot. ... View more

Hi there   Welcome tot he PayPal Community.   If your PayPal account and your eBay account use the same email address, you can link the accounts. Here’s how to link your PayPal and eBay accounts: Go to www.ebay.com and log in to your eBay account. Click My eBay at the top of the page. Under 'My eBay: Summary', click the Account tab. In the box on the left side of the page, click PayPal account. Click Link My PayPal Account to go to the PayPal website. On the PayPal website, enter your PayPal account password and click Link My Account. Click Return to eBay. -David R ... View more

@aym1212    If the account was made underage then you would never be able to use that particular account. Is it limited? Only if so then it stays limited and when you are 18 you would have to check with customer services if they will allow you to open a new paypal account. ... View more

@TaraL1967    Did you log into your paypal account to pay OR did you pay using a card as a guest buyer? ... View more

@ketel    Did you google for a paypal customer services number only it doesn't sound as if you used the help / contact options ON paypals site to access help. ... View more

I am just transferring money for my family. ... View more

@mamqueenzq    From paypals help pages............... Transferring funds from your PayPal account directly to your eligible First National Bank of South Africa (ETF) bank account is easy and secure. To transfer funds, you must first link your PayPal account to your bank account. To link your PayPal account to your ETF account, follow these steps: Log in to your FNB account at www.fnb.co.za. Click on PayPal Services and then on Link PayPal Profile. Follow the instructions to link your accounts. You will need to sign in to your PayPal account to confirm that you are the account holder. After linking your PayPal account to your ETF account, follow these steps to transfer funds to your ETF bank account from your PayPal account: Log in to your FNB account at www.fnb.co.za. Click on PayPal Services and then on Withdraw from PayPal. Enter the transfer amount in USD dollars. (Please check that your PayPal balance is sufficient to make the transfer.) Follow the instructions to confirm the exchange rate, the Rand amount you will receive, and the Transaction Terms and Conditions. You will be directed to PayPal to sign in and verify the amount you are transferring to your ETF account. Then you will be redirected to the FNB site. Your funds will be transferred to your bank account within 3 to 6 business days. ... View more

@samwest    As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country). ... View more

@haansk24    https://www.paypal.com/mu/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 ... View more

@Latonya11    https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-cash-account-or-paypal-cash-plus-account-faq3997 ... View more

@scubadaibi    As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country). ... View more

@Marhowl    Too long haven't time to wade through all of that, can you edit with an actual question? ... View more

@Damionhasings    You can open a dispute for..........   1. item not received....but you received it. 2. item not as described.....presumably it was as per description. 3. unauthorised......your account wasn't hijacked and used without your consent so that wouldn't work.   But you can't open a dispute for ordered it but then changed my mind. That is between you and the seller, if they refuse a refund then you have the option of a credit card chargeback (if you funded your Paypal payment via a credit card) OR small claims court (if they are a UK seller).   I've had buyer remorse before but instead of returning the item I just re-sold it myself and one time made a profit. ... View more

@Barek  How do I open a dispute with a seller when a purchase goes wrong? You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item •You receive an item but it’s significantly different than the description on eBay or on the seller’s website By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement. These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you. To open a dispute: 1.Log in to your PayPal account. 2. Click on the transaction and use the resolve a problem option at the bottom of that details page. Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute https://www.paypal.com/webapps/mpp/first-dispute DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ... View more

@Nijayapartments    Paypal holds your funds for 180 days as that is the same timeframe that buyers have to open paypal disputes. So if no disputes are opened against you in 180 days then you are allowed to withdraw the funds as long as you were over 18 then and the account is in your legal name. Sometimes Paypal request further documentation from you before you can withdraw those funds. ... View more

@sana97    You can't add a local bank account in your country. You can only add a linked card. The only exception is you can add a U.S bank account to other countries paypal accounts. This is because Paypal is a U.S company. Click on the link below and select the country you want from the drop down list for options available in that country. https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-country-functionality-outside ... View more

@tvremote    https://www.paypal.com/ca/smarthelp/article/what-does-it-mean-to-be-verified-if-you-live-in-canada-faq1225?app=searchAutoComplete ... View more

@OndrejVykydal    https://www.paypal.com/cz/smarthelp/article/where%E2%80%99s-the-money-i-transferred-to-my-bank-account-faq538 ... View more

@Laniakea    Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country. You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things. There are some exceptions as some bank accounts can be linked to specific Paypal accounts in some countries. ... View more

@MelW111    Depends how you sent it and depends how you funded it. How do I open a dispute with a seller when a purchase goes wrong? You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item •You receive an item but it’s significantly different than the description on eBay or on the seller’s website By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement. These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you. To open a dispute: 1.Log in to your PayPal account. 2. Click on the transaction and use the resolve a problem option at the bottom of that details page. Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute https://www.paypal.com/webapps/mpp/first-dispute DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND. If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you. ... View more