kernowlass

I made a purchase March 5,2020; from Chinatera Limited. It is now April 6, and I have not heard from them. Can this order be cancelled, and my money returned? ... View more

Received a full refund via my credit card company.  Much easier way to get this resolved since PP had already denied my dispute.  I will probably always got via my credit card company first in the future. ... View more

What has happened it has just disappeared how do I get it back on so that I can delay my payments by 14 days.   thanks   Forbes Watson ... View more

@onezero101 @kernowlass  I am having the same problem.  Everything appears to be fine in my paypal account, and both of my payment options are fine. - did you ever figure this out?   ... View more

Hi. The same thing happened to me. Did you figure it out ? ... View more

@kernowlass  Thank you for the information and your help. ... View more

I’m out nearly $200. PayPal denied my claim and sided with ZestAds. I’ve emailed ZestAds asking for a refund which I know will be denied/ignored. I hate that I fell for a scam but I’m astonished that PayPal’s buyer protection is a lie. I’m down to join any class action lawsuit. I am incredibly frustrated. ... View more

Thank you ... View more

The in game purchase I made was actually a level up package, and I didn't reach the level up and the game had blocked me from the game. Its a common issue that happened with many people unable to connect back to their account through Facebook. I had actually managed to file a dispute a month ago with PayPal for one of the transactions and was able to get my money back, and since the seller still had no reply I decided to get my money back for all of the level up packages that I didn't receive. This time however, the original way I used to file the dispute wasn't working and kept showing an error so I had to message PayPal and do it manually. But it seems like they won't help me with it .. ... View more

@desertbear54    Paypal is not a charity so you have to pay a fee to use its services so that they can provide that services and pay their staff  !! Fees are in the user agreement for you own country. ... View more

@Shelley20    Are they in the UK as well? ... View more

Thankyou ... View more

Thanks for the reply. Much appreciated ... View more

Report this to your local Attorney General office... I finally got a refund after doing this... you can make a fraud claim online... good luck ... View more

Hi @Jade433, Welcome to community forum. Please check your email address and card/bank if its confirm. Once its confirm, Please try to use the link below to send money. https://www.paypal.com/us/smarthelp/article/how-do-i-send-money-faq1684 Thank you. ... View more

Update! After waiting nearly 3 days in live chat for a pending payment that has been completed by the buyer as they are happy and had have recieved what they paid for. A customer service agent did reply, waited 2 minutes then closed my chat. So not only can you not contact PayPal by phone atm. But you will be left waiting in live chat for 3 days, if you are not staring at your phone the second they reply they will close your live chat and ask you to open a other. When you go to open another chat you find out this is now only open during day hours. So you will open a live chat (the only way to contact PayPal atm), be told you will wait a few hours, instead wait 3 days and then have your chat closed the minute you dont reply within a couple minutes. DO NOT USE PAYPAL AT THE MOMENT FUR ANYTHING LIKE A EMERGENCY AS THEY WILL LIKELY HOLD YOUR MONEY WITH NO WAY OF YOU RESOLVING THE MATTER! At a time like this when people are relying on online work to feed their families this is beyond disgusting. Im a good seller, not 1 dispute ever, account in good order, payments of this kind are not unusual. I'm shocked beyond belief that a online bank like PayPal can treat good proactive sellers like me is such a terrible manner at a time like now with everything so uncertain in the world. They lied repeatedly, hung up calls, cancled chats. STAY AWAY FROM PAYPAL! ... View more

Well it’s telling me to accept money but when I try to accept the money it’s you are no longer allowed to use PayPal services It won’t let me transfer the money in to my bank account ... View more

@arioli    If you 'funded' the refund via a bank account and its pending then talk to your bank and see if you can cancel it. Failing that wait till the refund completes then ask the buyer to send you back the overpayment? ... View more

@NEMOGOLF    Send him a money request or invoice to pay you again? ... View more

@Synatheul    Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country. You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things. ... View more

@Chris_1101 Thanks! I was able to finally get someone via chat and they re-routed my messages to the dispute department.  I gave them the name of the individual and address which is not me nor my mailing address.  I hope they will resolve, but in case they don't I already spoke to my bank and have an alternate option.  It sucks that I have to spend all this time trying to resolve this, but this guy needs to be stopped.  He is doing this to a lot of people!    @ everyone on this thread -  I will keep you all posted on how this progresses and aid some of you in seeking a positive resolution. ... View more

@Cjcj1   Sounds like this SCAM..............   SCAM. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally. No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders. You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you. It will say the buyer has paid ...you won't have been paid. They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen. Paypal NEVER tell you to send an item before the payment is showing in your paypal account. Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory. Delete any emails and ignore the scammers. ... View more

@HemiShraiman    If you funded the original payment to the seller from your card then once marked refunded it will automatically go back to that card ACCOUNT. Paypal say allow 30 days although its normally much quicker than that, country dependent. ... View more

Hi @caracciolo Welcome to community forum. You can also contact Customer Service via Facebook or Twitter. You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter Thank you. ... View more

Hi @Rovnak4300 Thank you for raising your concern through our community forum. In addition, if your payment is pending, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be pending. 1. The recipient hasn’t signed up for a PayPal account yet. 2. You sent money to an email address or phone number that the recipient hasn’t added to their PayPal account. As soon as they add this information to their account, they will receive your payment. 3. The recipient is still deciding whether they want to accept your payment. 4. The recipient hasn't confirmed their bank account. If your payment is unclaimed/pending for 30 days or your payment was denied or refunded, you’ll get your money back. Hope this helps. Stay safe! ... View more

Hi @Vickietalent Thank you for raising your concern through our community forum. Sometimes it does have to do with browser we recommend you use Google Chrome or Internet Explorer if you experience the same situation with your current browser. You may want to check also with the buyer how it was sent if its as family and friends or goods and services. If it was sent as goods and services kindly ask them to follow the below steps: Here's how to confirm you've received an item: 1. Click Activity at the top of the page. 2. Find and click the original payment for the item. 3. Click Confirm receipt. 4. Click Yes to confirm that you received the order. ***Not all purchases require receipt confirmation. For related topics why payment is on hold please see below article: https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987?app=sea... Hope this helps. Kudos / Solutions will be much appreciated. Thank you and Please Stay Safe. ... View more

I Just transffered money to xoom. But sometimes paypal doesn’t allow me to transfer. I couldn’t do it few hours ago and now I can.. ... View more