PayPal is declining any payments from Outlier.ai all my information is up to date on paypal

Mostymr
Contributor
Contributor

as title says, I am working on outlier.ai and I've some payments that I should receive on my paypal account. I've double check the email address that was entered but it I still can't get the money. on outlier I am getting this msg: 
Paypal declined your recent payment. Reach out to Paypal customer support to help unblock future payments.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mostymr 

 

Have you added / confirmed a visa credit card to your paypal account required to receive and allow the auto-withdrawal of funds in your country? 


Advice is voluntary.
Kudos / Solution appreciated.
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musicalentertai
Contributor
Contributor

can you release the hold you have on my account

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