PayPal Community

I'm in the same boat, hadn't used PP or Ebay in 5-6 yrs, was alot easier and cheaper back then, all pkgs I sold have been delivered except the one I sent today. Once I get rid of the things I'm selling I'm transferring my money to my bank and am done with Ebay and PP. ... View more

I sure am glad I am not the only one that has been scammed by paypal.  I am out of my money and cannot get an answer that tells me what happened to it.  Never again...I will join the class action with you. @tooled wrote: "We value your business and want to provide you with the best customer care."   Really, then how about accepting emails, or a phone call - even if its to "peggy".     How about a way to contact your executives that make all this really neat decisions that **bleep** your customers?   Quit hiding behind the computer./     ... View more

Since I'm a glutton for punishment and I was curious if Paypal's customer service through email was any good I sent several more emails and kept getting told there was no reason for the review and that I should contact the buyer who had no idea since it was Paypal that was holding up the payment.  Huge negative marks for Paypal contact through email.  It's worthless, especially since you can't actually follow up with the customer service rep.   I finally called Paypal and got someone to look at my account and they could find absolutely no reason for the hold at all.  No notes, no nothing.  She released the funds immediately.  The transaction was for $8 so it was no sweat to test Paypal customer service.    I give customer service email an F and phone email an A for speed of picking up my call and taking care of the problem.  Overall I say no passing grade since there was no reason for the hold ever given not even one note.    ... View more

I had that same thing happen to me and it was because I edited the tracking number on EBay.  On paypal it showed the original tracking number and cancelled.  Like you I changed the status to shipped again and it went away.  I think this is a glitch between EBay and Paypal if you edit the shipping details on EBay it doesn't get automatically edited on Paypal. ... View more

Thanks to everyone who posted feedback about the new rewards program.  I was thinking it would be nice to get the credit card through PayPal and take my current credit card out of the profit loop when I buy on ebay.  From what I've read here, I guess I'll stick with my current arrangement. ... View more

the same thing happened to me and I finally got it resoved after several emails  to them....they even tried to tell me that I never completed their form correctly until I sent them a copy of their own confirmation email stating that I had  ...I never got the money in my bank account though ...they put it into my paypal account so I had to spend it on ebay. : ( Very frustrating to say the least !! Now I've joined their "Bill me Later" program and I can't find anywhere to pay the bill...they were offering $10 credit and $10 bonus bucks...Now the waiting game begins : ( ... View more

They have finally fixed tyhe problem with downloading statements, including past statements. Now if they could just fix the ability to download credit card transactions into quicken. ... View more

I apologize you seem to be having troubles with the PayPal Plus Credit account.  These accounts are hosted by the credit company GE Money.   If you would like to cancel this type of account, please contact GE money by calling them at the customer service number on the monthly statement you receive or the number on the back of your card. This customer support will be able to provide you the necessary information on how to close the account with the least impact on your credit. Have a wonderful day! PayPal_WarrenG ... View more