EDIT 9/16/23 - BROUGHT UP A BUNCH OF THESE LINKS TO CUSTOMER SERVICE. THEY CANT EVEN VIEW THEIR OWN COMMUNITY AND TOLD ME TO CALL. WHAT. THE. **bleep** THAT DOES NOT RESOLVE ANYTHING I've been dealing with less than helpful customer service that can't even seem to keep the issue straight, don't read prior notes, address issues I'm not talking about, and generally push me off to anyone other than those responsible (HINT: It's PayPal). PayPal is choosing an incorrect payment method (my bank account) instead of the one I've specified. They also refused to charge the correct method when I requested them to. I was pushed off to eBay, then they told me to go to the sellers, the sellers called me scammers, go back to eBay, no help at all. PayPal insists during quite a few rounds eBay holds buyer agreements, only for them to change their story about 5 or 6 contacts later and finally explain WHERE to find autopayment settings (NOT IN WALLET?!) I triple check things, and see that I am not in error at anywhere at all. All the while my bank account is continually being re-charged into the negatives of OVER $600. That's over 20 overdraft fees I was hit with. You'd think PayPal WOULD STOP AFTER THE FIRST DOZEN AT LEAST?! AFTER SECOND CHARGE ATTEMPTS (all of which came AFTER my attempts to contact customer service and have them charge ANYTHING BUT MY BANK), it goes to... MY INTIALLY SELECTED PREFERRED METHOD, THE ENTIRE TIME I'VE BEEN DEALING WITH THIS I'VE BEEN TOLD THAT WASN'T POSSIBLE. So when is PayPal going to give us our restitution instead of answers like "set up your autopayment the correct way." Also, customer service A WEEK AFTER INITIAL CONTACT said I SET UP AUTOPAYMENT WITHOUT A FUNDING SOURCE? HOW? HOW IS IT POSSIBLE TO SET UP AN AUTOPAYMENT WITHOUT SELECTING A FORM OF PAYMENT FOR THAT AUTOPAYMENT SYSTEM? The fact I don't remember, nor do I have ANY confirmation emails from PayPal when this supposedly was set up IMPLIES I WAS ENROLLED WITHOUT MY CONSENT TO BE CHARGED TO AN ACCOUNT I DID NOT AUTHORIZE PAYMENTS TO. Oh, and here are links to every other post I could find in this community experiencing the same thing I am: https://www.paypal-community.com/t5/Transactions/Payment-charger-my-bank-account-instead-of-Paypal-Credit/m-p/3083529 https://www.paypal-community.com/t5/Transactions/Payments-charged-as-Direct-Debits/m-p/3077760 https://www.paypal-community.com/t5/Transactions/paypal-auto-approved-a-large-transaction-I-did-not-have-funds/m-p/3096980 https://www.paypal-community.com/t5/Transactions/PayPal-automatic-payment-charged-wrong-credit-card/m-p/3095136 https://www.paypal-community.com/t5/Transactions/Wrong-payment-method-method/m-p/3083270 https://www.paypal-community.com/t5/Transactions/Prefered-Payment-Method-being-Ignored/m-p/3081685 https://www.paypal-community.com/t5/Transactions/Wrong-card-charged/m-p/3074112 https://www.paypal-community.com/t5/Transactions/Wrong-card-charged/m-p/3089197 I expect some actual answers FOR ALL OF US. Edit: Similar issue: https://www.paypal-community.com/t5/Products-Services/PayPal-credit-line-not-working-as-default-payment-method-still/td-p/3092497 Another :https://www.paypal-community.com/t5/Transactions/Wrong-account-was-charged/m-p/3092927 Here's another: https://www.paypal-community.com/t5/Transactions/Why-was-a-recurring-payment-debited-from-the-wrong-card/m-p/3091724 Similar issue :https://www.paypal-community.com/t5/Transactions/Is-this-even-legal/m-p/3079533 Here's yet another: https://www.paypal-community.com/t5/Transactions/PayPal-charged-the-wrong-credit-card-other-than-the-one-set-in/m-p/3086684 Similar issue: https://www.paypal-community.com/t5/Transactions/Cancelled-autopayment-unexpectedly-came-back/m-p/3081942 It seems like the problems for all of us started in July, August, or this month, so this is a fairly new issue, and seemingly a wider spread one than PayPal is willing to admit.
... View more
