Yes, I did, however as far as I was aware, Loot Crate were not supposed to take any more money until they had fulfilled all pre-existing subscriptions, and they had not done this. The money was taken without warning that it was going to happen, and June was not the start/end of my subscription period anyway, so should not have been taken then regardless. Loot Crate have failed to supply the product I have paid for, and obviously will fail to supply anything for this new charge either (if they can't fulfil the previous one, they are very unlikely to fulfil a new one either). As far as I understand it, taking money without the intention to supply the goods or service, is basically fraud. Going silent and not responding to customer enquiries is clear intention to ignore me and my requests. Anyway, thank you for responding. I would still like to know what PayPal's criteria are for a dispute, and what evidence they need, as I am unable to find this listed anywhere (unless I'm missing it somewhere).
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