Hello @spudd0, Thank you so much for replying. I apologize the link was not accessible, but I am glad this issue was resolved and a refund issued. Without reviewing the case directly, it would be hard to know the exact reason for the refund. It may have been a courtesy from our specialists or done as a protection measure within the case. If you would like to understand the closure a bit more, please contact our Customer Support specialists directly. Thank you!
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