Hello @alessdp128,
Welcome! If your funds are placed on hold due to a permanent limitation, you'll normally be notified via email after 180 days regarding their availability. How they are made available may vary from country to country. Specifically for Australia, if the reason your account is limited is because you are under the age of 18, you may want to reach out to our Customer Support teams to see if the option to refund a transaction is available. Also, you can reach out to our Customer Support teams when you are 18 to review what options may potentially be available to make the funds available to you.
Best wishes!
- Jon K
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