Hi there, I have opened an in error an account for my child, obviously under 18. The child has since deposited their recycle can money in the account. I have the records of this deposit. Can not get a coherent answer from paypals automatic response? How can I get some relevant answers? Apart from calling. In the chat section it always says " All our agents are currently offline. Please try again during business hours." You can never contact anyone through there. Paypal keeps directing my to the resolution centre, everytime I send a message through there. You are only able to update ONE document through there. So you can not include letter and evidence here. I have also tried several times to go through automatic support response requesting to speak with an agent, too. Then they’ll put you in the queue for next available agent. I never get an un automated response and never in the line for the next agent. What are the hours? How do I chat or email with a Paypal person?
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