Hi mbanta45, Hope everything is doing fine. I understand your concern that the money was sent to a wrong email. Couple of option, first try adding the email address where the money was sent to your active paypal. Once added kindly confirm it. Next, your trying to recover the password? What exact error message are you getting? Please try ressetting the password by clicking having trouble logging in. Lastly, we need to find out how does it show from the sender side what is the status of the money they sent. If the status says "unclaimed" you may asked the sender to cancel the activity and try resending it again to the correct email address. Hope this will help resolving the issue. Thank you,
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