Personal

[ChrisMendoza]

i havent been able to recieve any confirmation code to my mobile primary number. is there another way to confirm the phone number?

[Omar287]

Hi ChrisMendoza,

Hope everyrhing is doing fine.
I understand your concern about how you can confirm your phone number.
Please click the linl and you will be guided how you can successfully confirm phone.

https://www.paypal.com/ph/smarthelp/article/how-do-i-confirm-my-mobile-phone-number-with-paypal-faq3...

Hope this will resolve your issue.

Thank you,

[ChrisMendoza]

Thank you for reaching back out to me. Unfortunately ive done that a number of times. But it won't confirm my phone number. And my phone works. Is there any other way? Or can i talk to someone over the phone?

[Omar287]

Hi Chris,

Due to the coronavirus (COVID-19) emergency, our phone lines are currently closed. You can still view answers to frequently asked questions on this page or send us a message, though responses may take longer than usual. Thank you for your patience.

Are you getting an error message? Are you accessing the account using a browser? Can you please try logging in using different browser.

Thank you,

[Omar287]

Hi Chris,

If that still doesn't work, you are still not getting a text code. Kindly contact your phone provider to check the settings if they are blocking a text from paypal.

Thank you,