Please, I need to talk to a human operator. I am having trouble with an ebay seller dispute. PayPal automated service is not helping me. I bought an item from ebay, product is defective, I tried to open a case on ebay, got an error, open a dispute on PayPal. When I opened the dispute, I mentioned on PayPal that I want to keep the broken product and get a partial refund, not because I have any need for it, but because return is very expensive from me to seller. I want to cut my losses. PayPal accepted this and solved in my favor, but now they are asking me to send the unit back and receive a partial refund. This will cost me more money, I specifically said the low ask from me is because I don't want to send the unit back, because it's too expensive for me to ship it back. I have no option to write back to PayPal. What do I do? Thanks.
... View more
