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since ‎Jan-14-2020
Country: United Kingdom
Type: Business
PerrieD
PerrieD Contributor
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  • Latest Contributions by PerrieD

Re: Activity (including balance and fees)

by PerrieD Contributor in Reporting Archives
‎Mar-24-2021 02:14 AM
‎Mar-24-2021 02:14 AM
Yes, that didn't work for me either.  This is what I now have to specifically do to get the balance: Go to Activity > All Reports > Statements > Download CSV. I then need to edit the Excel download to just the info we need. But you should find balance here. So it's a lot more work than it used to be... Just going to a page and printing it! ... View more

Re: Activity (including balance and fees)

by PerrieD Contributor in Reporting Archives
‎Mar-03-2021 01:21 AM
‎Mar-03-2021 01:21 AM
I have a thread about this and this is my latest: "After 2 days of messaging with PayPal (and having to ask them to actually read my message as the first reply wasn't related to what I'd asked at all), I know that we now have to go to Activity > All Reports > Statements and download the CSV file which I then have to spend time editing so that it shows what we need. Very annoying when it used to just take a couple of clicks and print. Especially as the page we used to use still says "Including balance" when it doesn't!" But a fellow poster had this response from PayPal so maybe we may have it back soon: "I certainly agree with you 100%. You shouldn't need to go into your reporting and download a report to see this. Our team is working to ask the reporting team to add the column back. They mentioned that this isn't at all an attempt to hide any fees as those fees should be clearly showing in the activity page with or without the Balance column, but rather they've had some inconsistencies with the balance showing incorrectly so they opted to remove it. We're asking them to add it back with the resolution in place as you requested. As a workaround, you can still download the activity report where you'll see the Balance column. Thank you for your patience as I understand that this is a huge inconvenience." ... View more

Re: Activity (including balance and fees) Page

by PerrieD Contributor in Reporting Archives
‎Mar-03-2021 01:18 AM
‎Mar-03-2021 01:18 AM
Sounds good. Better than the response I got anyway, which was basically... This is how it is now, deal with it.  Fingers crossed we can get it back. ... View more

Re: Activity (including balance and fees) Page

by PerrieD Contributor in Reporting Archives
‎Mar-02-2021 06:22 AM
‎Mar-02-2021 06:22 AM
Thanks for your messages guys. After 2 days of messaging with PayPal (and having to ask them to actually read my message as the first reply wasn't related to what I'd asked at all), I know that we now have to go to Activity > All Reports > Statements and download the CSV file which I then have to spend time editing so that it shows what we need. Very annoying when it used to just take a couple of clicks and print. Especially as the page we used to use still says "Including balance" when it doesn't! ... View more

Activity (including balance and fees) Page

by PerrieD Contributor in Reporting Archives
‎Feb-15-2021 02:10 AM
2 Kudos
‎Feb-15-2021 02:10 AM
2 Kudos
Hi, there has been a change to a page we use regularly. From the home page, we go to "Recent Activity" then click "Activity (includin balance and fees)" and this gives us a helpful page that we use in our accounting. However, a column called "Actions" with options like "Print postage label" seems to have replaced the running balance column that is usually there. I can't find a way to restore the page to the helpful balance sheet we usually use. Is this something anyone else has noticed? Hopefully someone can help? Many thanks. ... View more
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  • Activity Download
  • Transactions

Marketing Solutions License Agreement Signing

by PerrieD Contributor in PayPal Basics Archives
‎Jan-14-2020 03:48 AM
‎Jan-14-2020 03:48 AM
Hello, I am in the process of setting this up. I have added the code to the correct places (as provided on PayPal's website) and I'm getting emails from a Robyn <removed> with a license agreement to sign through echosign as the final step. Can anyone confirm that this is genuine please? I'd rather have been able to do this through our PayPal account but because this has come through a separate email, I wanted to check it's not spam. Thanks. ... View more
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