Hi @urbonaite50,
That's a great question and I'm glad you're being proactive about this. Sellers are only eligible for Seller Protection if they ship to the address provided originally in the transaction itself. If the buyer is wanting it sent somewhere else, you can refund the transaction and have the buyer re-purchase the item with the correct shipping address. However, we do not recommend shipping an item to an address that has not been supplied in the original transaction itself.
Hope this helps!
Gwen
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Hi @Wildbravado,
Another great question! As long as the gift card is capable of accepting both debits and credits, then we should be able to process the refund to the card. If for some reason our system is unable to process the refund, the money would most likely bounce back to the PayPal balance. I would recommend reaching out to the gift card issuer to confirm whether or not the card is capable of receiving both debits and credits.
Thanks,
Gwen
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Hi @Wildbravado,
Welcome to PayPal and our community! That's a great question. Unfortunately, we wouldn't be able to combine the value of the three cards. Typically a payment can only be split between the PayPal balance and one other funding source. If there is no money in the PayPal balance, then the entire charge would come from one, single funding source that's selected by you at the time of checkout.
Thanks,
Gwen
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Hi @jacquelinerita,
Welcome to the community! I'm sorry to hear you're having issues activating your PayPal Cash Card. You can find instructions on how to activate the card by going here under "Important Information about Procedures for Opening a New Card Accont," Point 2.
Thanks,
Gwen
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Hi @palashmahmud,
Welcome to the community! Based on the screenshot it looks like the only current option for sending money for your account is through Goods and Services. When a payment is sent as Goods and Services, there will be a fee assessed on the receiver's end. For more information on fees, you can go to the bottom of PayPal.com and click "Fees."
Thanks,
Gwen
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Hi @Wikedkity09,
Welcome to the community! That's a great question. PayPal Credit can be used almost anywhere PayPal is accepted online. Here's some more information on how to choose and change your payment method at checkout.
Hope this helps!
Gwen
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Hi @kennyboy73,
It sounds like we'd want to take a closer look into this, so to avoid sharing personal information over a public forum I would recommend reaching out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks,
Gwen
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Hi Gwen, and thanks for the reply! I already called the support, and although they weren't sure, they said that they don't think there's a way to transfer funds from a European PayPal account to a US bank account, but the website clearly states that there is. I also sent a message to PayPal on Facebook some days ago, but I haven't received a response yet.
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Hi there! It sounds like we'd want to take a closer look into this, so to avoid sharing personal information over a public forum I would recommend reaching out to our Customer Service support through either Facebook or Twitter. If you don't have a Facebook or Twitter account, you can always go to the bottom of any PayPal age and click "Help" or "Contact." Thank you!
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Hi there! I'm sorry to hear of the issues you've been facing when trying to receive a payment. Based on the information, it sounds like your friend is hitting our security system. I would recommend forwarding this link over to your friend for reference: https://goo.gl/1nUVnk. Thanks for reaching out!
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