Can a refund be made to a MasterCard Gift Card?

Wildbravado
New Community Member

I paid for a product using a MasterCard gift card linked to my Paypal account.  However, the seller was out of stock and asked Paypal to refund, which they did ... to my MasterCard gift card.  I see no sign of this on my online statement yet.  I know it might take up to 30 days, but my question is this: is it possible tor refund a  Gift Card? 

 

Many thanks 

 

Login to Me Too
1 REPLY 1

PayPal_Gwen
Moderator
Moderator

Hi @Wildbravado,

 

Another great question! As long as the gift card is capable of accepting both debits and credits, then we should be able to process the refund to the card. If for some reason our system is unable to process the refund, the money would most likely bounce back to the PayPal balance. I would recommend reaching out to the gift card issuer to confirm whether or not the card is capable of receiving both debits and credits.

 

Thanks,

Gwen

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.