PayPal Community

Hello, @Rune4!   Thank you for reaching out to us through the Community!    I'm sorry to hear your money is on hold. Some payments are held for a maximum of 21 days to ensure that the buying and selling process is completed correctly. If you want to release the funds sooner, you can provide a tracking number, this way we can verify that the item was delivered to the correct address. If you don't take action, the funds will be released automatically after 21 days. Once you create a good sales history with us, you will receive payments directly to your PayPal account and you will be able to have them instantly.   I hope this information helps.   Regards.    María.  ... View more

Hello, @Nlmeece!  Thank you for reaching out to us through the Community!   I'm sorry to hear your case has been denied. The fraud department always thoroughly reviews all cases, but if you wish, you can give our Customer Care a call and ask for a second review. I can't guarantee that it will be accepted, but you can give it a try. If you click on the following link, you will find PayPal contact page: https://www.paypal.com/smarthelp/contact-us.   I hope this information helps. 🙂   Regards   María.  ... View more

Hello, @Leomaner123!   Thank you for reaching out to us through the Community!   I'm sorry to hear you haven't received the refund yet. Keep in mind that refunds always go back to the funding source that was used to make the original payment. If you have paid by card or bank account, please note that it can take up to 10 working days (sometimes a little longer) for the refund to be reflected on your statement, as it depends on the processing times of the bank/card issuer.    I hope this information helps.    Have a nice day!   María.  ... View more

Hello, @bongsy!   Thank you for reaching out to us through the Community!   I'm sorry to hear you are having difficulties while trying to transfer funds to your bank account. There isn't a minimum amount, you should be able to withdraw the money even if it is a small amount. Make sure your account is all set up by checking on your Resolution Center. If you don't have any outstanding limitations, you can try and withdraw funds from a different browser or clear cookies and cache from the history.    I hope this information helps.    Have a good day! María.  ... View more

Hello, odonnc1!    Thank you for reaching out to us through the Community!  You can send money to someone else's bank account by using Xoom. Xoom is a PayPal service that allows you to send money to your friends and family to their bank accounts. I hope this information helps.   Have a nice day!   María.  ... View more

Hello, Melizabeth1! Thank you for reaching out to us through the Community!    If you aren't receiving payments, it could mean that the money is supposed to go to the account registered with the email address that isn't confirmed. To be able to receive payments, you must confirm your email address. Here you can find the steps to confirm your email address: https://www.paypal.com/smarthelp/article/faq1485.    I hope this information helps. Have a nice day!  María.  ... View more

Hello, @mightyimp1! Thank you for reaching out to us through the Community!  I'm sorry to hear you are having difficulties while making the payment. You can try again using a different browser. If it doesn't work, try to delete and re-add your bank account to the PayPal account. If after these alternatives you are still unable to make the payment, it could mean you can't use that bank account to do this particular purchase, unfortunately.  I hope this helps. Have a nice day!  María.  ... View more

Hello, @Clare1984!  Thank you for reaching out to us through the Community!  If you mean the 180 days funds hold, it includes weekends as well. Once 180 days passed, you can contact our Customer Care and you will receive instructions in order to withdraw your funds. I hope this answers your question.   Have a nice day!  María.  ... View more