PayPal Community

Hi @NotFoundTV    Welcome to PayPal community.    If you’re not receiving a text from us, it could be because your phone is filtering out some text messages. We recommend that you contact your mobile service provider to make sure that your phone accepts all text messages.    I hope it helps! ... View more

Hi @dalemac    Welcome to PayPal community.    Please double check if the status of your payment shows completed. If it's showing as 'Completed,' check the email address where the payment was sent and provide it to your friend. Your friend may need to add and confirm it, to his/her PayPal account to receive the money.    I hope it helps! ... View more

Hi @Mbkjelly999    If after confirming your email address and you still not receive the money, it is possible that the sender may sent the payment to the wrong email address or spelled your email incorrectly or entered the incorrect phone number. Please confirm with the sender the exact spelling of the email address or phone number they sent the payment to. If it was sent to the wrong one, you can add up to eight email addresses to your account. Once you confirm the email address, the payment will appear immediately.   I hope it helps! ... View more

Hi @tony175    Welcome to PayPal community.  You may visit What is Funds Now and how does it work? for possible reasons that may have impacted your account standing.  Hope it helps!  ... View more

Hi @mikalacommodore    Welcome to PayPal community.  You can verify your account by either adding and confirming a bank account or applying for and being approved for a PayPal Credit product.   I hope it helps!    ... View more

Hi @hazemehsan    Welcome to PayPal community.   PayPal is country specific, as such, adding your phone number in Egypt to your PayPal account in Belgium is not possible.  If you moved abroad, you’ll need to close your existing account and open a new account. If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account.   I hope it helps!    ... View more

Hi @silvostari    Did you try doing it from the Resolution Center? Try to go to  Wallet at the top of the page. Select the card that needs to be confirmed.   How do I confirm a debit or credit card that I've linked to my PayPal account?  I hope this information helps!  ... View more

Hi @ryoko-1234    Welcome to PayPal community.  It is not possible to change your address to a country that is different from the country you used when you opened your account. The laws applicable to PayPal accounts differ by country. If you moved abroad, you’ll need to close your existing account and open a new account. If you maintain residences in 2 countries, you can have 2 PayPal accounts as long as only one is a Business account.   I hope this information helps! ... View more

Hi @esmar    Welcome to PayPal community.  You can provide a copy of your bank or card statement, that is registered to your PayPal account. The address should match the address you provided to PayPal and should be within the last 3 months.  I hope it helps!  ... View more

Hi @bthst    The sender can mark the transaction as ‘Received’ in their PayPal account. If the sender does so, the payment is released immediately.   I hope this information helps! ... View more