Email Confirmation/Payment

[Mbkjelly999]

My friend sent me some money and I didn’t confirm my email address before they sent the payment so when can I expect to see the money in my account ???

[J_kylerinrico]

Hi @Mbkjelly999. Thank you for letting us know of your concern. Your payment will be instantly received in your account as soon as you have confirmed your email address. Here's how to confirm your email address: Go to Settings. (Gear icon) Click Update next to the email address you want to confirm. Click Confirm this email and we'll send you an email. In the email we send you, click the Confirm your email button. At that time, you’ll be directed to the PayPal login page to enter your password and finalize the email confirmation process. ***** Simple appreciation of my reply would mean clicking the like sign below. Thank you. 😊

[Mbkjelly999]

I did confirm my email and still nothing

[JD5261]

Hi @Mbkjelly999 

If after confirming your email address and you still not receive the money, it is possible that the sender may sent the payment to the wrong email address or spelled your email incorrectly or entered the incorrect phone number. Please confirm with the sender the exact spelling of the email address or phone number they sent the payment to. If it was sent to the wrong one, you can add up to eight email addresses to your account. Once you confirm the email address, the payment will appear immediately.

I hope it helps!