Hi @ShadowRevan20 If the status of the original payments you sent are completed but your seller said that they initiated it March 26, it is possible that they sent the refund as a new payment. In this case, I suggest getting back to your seller and ask if they sent it to your email address or phone number. If they sent it to the same email address registered to your account, kindly have it confirmed to receive it. If they sent it to your phone number, kindly have your phone confirmed to received it. If they sent it to an incorrect email address that doesn’t exist, have the seller cancel the transaction and advise them to issue a refund. I have provided the steps below, that you can forward to your seller on how to refund the original payments you sent. Here's how to refund a payment: Click Activity at the top of the page. Select the payment you want to refund. Click Refund this payment. Under "Total Refund Amount," enter the amount you want to refund (you may have the option to refund a partial amount of the payment), and then click Issue Refund (you'll be directed to a page confirming that your refund has been sent). Hope it helps!
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