Hi - familiar story - ordered from a company without thoroughly checking it. It appeared to be based in the UK. First sign of trouble was on day of order when my Paypal account processed the payment and it was more than the Invoice amount. I immediately cancelled the order....or tried to. Company claimed it had already been packaged up and left the warehouse. I knew that must be a lie but could not prove it. I have contacted Paypal and they are now waiting for a reply from this company - however when reading reviews (all bad) for the company I saw one that said Paypal was unable to refund the money. I honestly cannot afford to lose over £60 and am now really stressed out. Does anyone know if there are genuine reasons why Paypal cannot refund the money - the goods have not arrived and reading reviews this is normal. I only ever use Paypal because I trusted it to protect my money but now I am really concerned. I appreciate I should have looked at reviews first but I did look online and the company appeared genuine. There is a registered address here in UK under the name of LANDBASE TRADING COMPANY UK. based in Buckinghamshire so all appeared to be legit. Will Paypal be able to refund me my money do you think?
