Seller reniged. Refuses to ship.

[StBayou]

Hey Andy,  There is a glitch betwix PP and Ebay.  Seller on my last Ebay purchase refunded  my money 2 times thereby making it impossible to file a claim against him at Ebay.  Ebay checks with PP - sees the money in my account not in sellers and I can't file.  This means, as a seller,  anytime bidding isn't  high enough to suit me all I have to do is refund payment and EBAY/PAY PAL CANNOT/WILLNOT DO A THING. 

The seller claims he broke some of the dishes.  I told them to send me all the unbroken dishes anyhow and I sent him the $111.50 + $45.00 shipping A SECOND TIME.  When I heard nothing back, when they did not respond to phone calls or emails I began to think he just wanted out of the deal.  Began to think they hadn't really broken anything - they just hoped to get more money for the set. 

NOT SHIPPING WHEN AUCTION FAIRLY WON AND PAID FOR IS NOT LEGAL.  WILL SOMEONE PLEASE TELL

THE BRUNOS THAT IF THEY DO NOT SHIP MY DISHES THEY WILL BE SUSPENDED FROM EBAY.

Thank you,

StBayou

[lizgrisham1990]

Several options here, some are harder than others to persue. I know you asked for Andy, he may have a better answer. But in my opinion..

1) Contact eBay, 866-877-3229  (Actual Phone Number)

2. If the transaction was through PayPal, I'm sure they can investigate it, reverse/hold the money involved until it's shipped.

3) Warn the seller you have been honest and expect honesty in return, you give him X-Amount of days to respond and make the transaction positive or you will report him to the following, and it'll be harder on him in the long run:

ICC (Internet Crime Division) http://www.ic3.gov  **This reports directly to FBI, no joke. Rather it's a $10 crime or $10,000 crime.

Another resource for reporting: http://www.cybercrime.gov/  

If anything, this will light fire under him and encourage him to make it right rather it's a generous threat or you actually report him.

Let me know if this helps, you can also try to Google their name and find relatives and call them to make an embarassing statement on their behalf, to force them to refund you.

[ykadoch]

Hello everyone, as to your concern, why not just accept that this seller may have genuinely broken some of the dishes? It happens. I can't foresee the set being so worthwhile that you would want to go through all that headache for it. Your main concern should be getting your money back, and ignoring this persons future listing. Scratch it up to bad luck and wait for karma to smack him in the back of the head. At times its wise to pick your battles, and it looks like this one will be a waste of your time.

[StBayou]

Did you miss the part where I wanted all the unbroken dishes anyhow and re-sent the full amount of money? 

Now if  you were the seller wouldn't you be delighted with an offer like that?  No my friend. He didn't want to sell those dishes for a mere $111.50.  I was willing to replace the broken dishes myself. They are available on Ebay.

[mstwinkle]

I think the point the poster (who you so sarcastically referred to as "my friend") was trying to make was that these are DISHES...Not insulin. I know it is hard to believe the FBI wouldn't want to enact some sort of national alert as to the kidnapping and subsequent imprisonment of these dishes. The creative side of me also tends to agree with you that some people just don't get it when it comes to place settings. Some days I just line up all my cloth napkins and dessert dishes, stare at them lovingly, shudder with delight, smoke a cigarette and go on with my day. The thing is, (back to the posted reply here), in the scheme of things, with all the negativity and plain ugliness that befalls people in an average lifetime, with people dead and homeless (and yes, dishless) because an act of nature ripped thier house from its foundation, in all of the misery, you can't take the high ground here, assume these people have a frightningly strong attachment to these dishes, and let it be? Of course you need to get the money back, but honestly, who in thier right mind jams a paypal payment in a SECOND TIME after being refunded, as if it is a railroad spike with your point attached? I mean really, what's next? Are you going to put on a floppy hat and sunglasses and sit outside their home with binoculars trying to catch a glimpse of a plate that (gasp) is actually unbroken??? Does it really change your life if you can't have those plates? Are you unable to sleep at night with the knowledge that yes, some people are dishonest, but not necessarily malicious. You don't know the circumstances. Maybe it is a daughter who put her elderly mother's dishes up for sale thinking it was acceptable and the mother called to say she's coming to get them. You simply don't know what's really going on. What scares me is that I think you are probablyl this hard on everyone in your life should they make a mistake. And I don't for one minute believe that had these sellers told you the truth, whatever that may be, and it involved a scenario in which the dishes were intact but they couldn't follow through with shipping them, that you would have been even the slightest bit more leniant. Count your blessings...not your place settings...or pretty soon you will be setting a table for one. 

[StBayou]

You misunderstand.  I told them I would buy all the unbroken dishes anyhow and then sent the payment the second time.

I thought they would be pleased that I was willing to make the deal dispite the loss of some of the dishes.  Most sellers would don't you think?

[StBayou]

But you get an A for creative writing.

[lizgrisham1990]

I won't get involved too much but will clearly say..

Not a good first post to become a involved community member..

"ASSUMPTIONS" are as said, ASSUMPTIONS, It's good to give your opinion, BUT.. The paypal community "HELPS" others by giving a "Direct Awnser or positive opinion to help them". We don't run our fellow members in the ground and outcast them.. This is not yahoo answers. 😉

Now a logical reply,

I'm quiet sure IF the seller's dishes had sentimental value, they would have at least been honest, and not ran away, why would he not reply and ignore the buyer?

By the way, StBayou, How did the outcome come about? Did you get your money back?

[mstwinkle]

I won't get involved too much but will clearly say.. 

How much more can you get involved than to once again offer your "opinion" by replying to a reply?

Not a good first post to become a involved community member..

Of course this is your take on it because my post casts a ridiculous liight on the post you authored under the guise of being "an involved community member"

Your advice, was scary on many levels. I won't get involved too much but I will clearly say that sometimes the best advice you can give someone, the purest form of assistance, guidance and genuine caring, involves saying something they don't want to hear or providing another prospective with which to view the issue at hand.

My response contained advice geared to make this person put the situation into perspective and act accordingly. Your response was to throw gasoline on a raging fire by offering up contact info to various agencies including the FBI. THE FBI!!! Are you serious????  Even the original poster responded in the nicest, half joking way possible that the FBI was a ridiculous suggestion. "Hello, Federal Bureau of Investigation? I know there are tornados and mass destruction going on in the U.S. right now but I have an urgent matter concerning some dishes I purchased on Ebay."

 

"ASSUMPTIONS" are as said, ASSUMPTIONS, It's good to give your opinion, BUT.. The paypal community "HELPS" others by giving a "Direct Awnser or positive opinion to help them". We don't run our fellow members in the ground and outcast them.. This is not yahoo answers.

I don't know how you can possibly group your response into the "helpful" category. Helpful would be agreeing with the person that yes, it stinks they can't get those dishes but there's no money lost, everyone is in tact, and negative energy begets negative energy. Much like the poster I was agreeing with, it is simply not worth it to pursue this. There is no good that can come of it and it will amount to animosity, hurtful allegations and most of all, minutes of this person's life lost trying to maintain a death grip on a china pattern. And yes msgrisham, I live my llife ASSUMING that basically, all people are good and have good intentions, so check the positive opinion box off on that one, and I provided what was clearly a very direct answer as to what should be done...This person should retrieve the funds they resubmitted by going through the proper channels, and write this off, ensuring not only that another moment is not lost on this insanity, but that positive things come thier way down the line by avoiding the negative. I even included a suggestion that this person truly examine thier life outside this transaction because a great deal of the time, behavior exibited in business transactions is equally applied to personal relationsihips. My hope is that this is recognized if it exists, and a positive change results.  Running poor Stbayou into the ground is achieved by you suggesting they involve themselves in what will surely be a negative experience and a hurtful mess.

I don't know what Yahoo Answers is but I surely hope you aren't posting your "Fire up the troops and attack" reteric there as well!

Now a logical reply,

I'm quiet sure IF the seller's dishes had sentimental value, they would have at least been honest, and not ran away, why would he not reply and ignore the buyer?

Here we go again trying to work StBayou up into a crazy anger over these dishes by suggesting that the seller is indeed lying and hiding somewhere snickering and polishing the plates. Good god, it was a SUGGESTED SCENARIO. Did you actually read what I wrote or are you so incensed that anyone reading this thread will quite obviously understand that my response (and the response of the person before me) are the only logical, helpful answers. I find "Now a logical reply" hilarious when once again you follow it with grandious ideas involving motivation and intent. Do you understand how silly your question above is?? How do you know these people ran away? How do you know they haven't been in an accident and are hospitalized? How do you know they have computer access this week? The answer is, you DON'T. You DON'T KNOW what's going on. And in NOT knowing, the best thing to do is assume the best and most positive outcome and deal swiftly and logically with good intention should it prove to end up the worst scenario. And by the way, it's QUITE sure. QUIET would be what I prefer you to be. 

By the way, StBayou, How did the outcome come about? Did you get your money back?

I hope StBayou is off at a Memorial Day celebration of some sort, setting a kick butt picnic table, drinking some watermelon marqueritas and forgetting about this situation. And I truly believe that not only will she/he resolve this in the nicest and most gratuitous way, but that the universe will return the favor by sending her way some incredibly superior, "oh my god I can't believe I found these on ebay" dishes. Maybe she/he wasn't meant to have this set so there is plenty of room for the amazing set she/he was meant to have! I do want to once again state there is something to be said for someone that goes old school on etiquette and place setting. It's a lost art really, all joking aside, and it's just another way of creating something of beauty in this world. That is the only reason I replied to this somewhat harshly but honestly, because as an artist, I believe that anyone who contributes beauty to the world in the smallest way, and who holds high standards aesthetically, deserves some guidance in getting to a higher level in the realm of human interaction. I respected StBayou enough to say "Stop, Find something positive to focus on, and start planning your next table setting with another pattern". You treated she/he like a child and said "Here are the phone #'s to every agency available to help you hunt down those malicious dish dealers and prosecute them to the fullest". What you have to consider MsGrisham is that the moments of StBayou's life spent on pursuing this are worth far more spent doing something posiitive than in taking the path you suggested.

[mstwinkle]

I won't get involved too much but will clearly say.. 

How much more can you get involved than to once again offer your "opinion" by replying to a reply?

Not a good first post to become a involved community member..

Of course this is your take on it because my post casts a ridiculous liight on the post you authored under the guise of being "an involved community member"

Your advice, was scary on many levels. I won't get involved too much but I will clearly say that sometimes the best advice you can give someone, the purest form of assistance, guidance and genuine caring, involves saying something they don't want to hear or providing another prospective with which to view the issue at hand.

My response contained advice geared to make this person put the situation into perspective and act accordingly. Your response was to throw gasoline on a raging fire by offering up contact info to various agencies including the FBI. THE FBI!!! Are you serious????  Even the original poster responded in the nicest, half joking way possible that the FBI was a ridiculous suggestion. "Hello, Federal Bureau of Investigation? I know there are tornados and mass destruction going on in the U.S. right now but I have an urgent matter concerning some dishes I purchased on Ebay."

 

"ASSUMPTIONS" are as said, ASSUMPTIONS, It's good to give your opinion, BUT.. The paypal community "HELPS" others by giving a "Direct Awnser or positive opinion to help them". We don't run our fellow members in the ground and outcast them.. This is not yahoo answers.

I don't know how you can possibly group your response into the "helpful" category. Helpful would be agreeing with the person that yes, it stinks they can't get those dishes but there's no money lost, everyone is in tact, and negative energy begets negative energy. Much like the poster I was agreeing with, it is simply not worth it to pursue this. There is no good that can come of it and it will amount to animosity, hurtful allegations and most of all, minutes of this person's life lost trying to maintain a death grip on a china pattern. And yes msgrisham, I live my llife ASSUMING that basically, all people are good and have good intentions, so check the positive opinion box off on that one, and I provided what was clearly a very direct answer as to what should be done...This person should retrieve the funds they resubmitted by going through the proper channels, and write this off, ensuring not only that another moment is not lost on this insanity, but that positive things come thier way down the line by avoiding the negative. I even included a suggestion that this person truly examine thier life outside this transaction because a great deal of the time, behavior exibited in business transactions is equally applied to personal relationsihips. My hope is that this is recognized if it exists, and a positive change results.  Running poor Stbayou into the ground is achieved by you suggesting they involve themselves in what will surely be a negative experience and a hurtful mess.

I don't know what Yahoo Answers is but I surely hope you aren't posting your "Fire up the troops and attack" reteric there as well!

Now a logical reply,

I'm quiet sure IF the seller's dishes had sentimental value, they would have at least been honest, and not ran away, why would he not reply and ignore the buyer?

Here we go again trying to work StBayou up into a crazy anger over these dishes by suggesting that the seller is indeed lying and hiding somewhere snickering and polishing the plates. Good god, it was a SUGGESTED SCENARIO. Did you actually read what I wrote or are you so incensed that anyone reading this thread will quite obviously understand that my response (and the response of the person before me) are the only logical, helpful answers. I find "Now a logical reply" hilarious when once again you follow it with grandious ideas involving motivation and intent. Do you understand how silly your question above is?? How do you know these people ran away? How do you know they haven't been in an accident and are hospitalized? How do you know they have computer access this week? The answer is, you DON'T. You DON'T KNOW what's going on. And in NOT knowing, the best thing to do is assume the best and most positive outcome and deal swiftly and logically with good intention should it prove to end up the worst scenario. And by the way, it's QUITE sure. QUIET would be what I prefer you to be. 

By the way, StBayou, How did the outcome come about? Did you get your money back?

I hope StBayou is off at a Memorial Day celebration of some sort, setting a kick butt picnic table, drinking some watermelon marqueritas and forgetting about this situation. And I truly believe that not only will she/he resolve this in the nicest and most gratuitous way, but that the universe will return the favor by sending her way some incredibly superior, "oh my god I can't believe I found these on ebay" dishes. Maybe she/he wasn't meant to have this set so there is plenty of room for the amazing set she/he was meant to have! I do want to once again state there is something to be said for someone that goes old school on etiquette and place setting. It's a lost art really, all joking aside, and it's just another way of creating something of beauty in this world. That is the only reason I replied to this somewhat harshly but honestly, because as an artist, I believe that anyone who contributes beauty to the world in the smallest way, and who holds high standards aesthetically, deserves some guidance in getting to a higher level in the realm of human interaction. I respected StBayou enough to say "Stop, Find something positive to focus on, and start planning your next table setting with another pattern". You treated she/he like a child and said "Here are the phone #'s to every agency available to help you hunt down those malicious dish dealers and prosecute them to the fullest". What you have to consider MsGrisham is that the moments of StBayou's life spent on pursuing this are worth far more spent doing something posiitive than in taking the path you suggested.

[StBayou]

MsTwinnkle - Please don't do this.