Paypal error asking me to correct my IBAN while adding a bank account

Simonko123
New Community Member

Hello, I would like to ask you, why does Paypal say my IBAN is incorrect when I am trying to add bank account to my paypal even after I confirmed with my bank that the IBAN is correct. Have someone gone through similar problem?
Thanks

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PayPal_Bindu
Moderator
Moderator

Hello @Simonko123 

 

Welcome and thanks for your post in the PayPal Help Community!

 

I am sorry to know that you've run into some issues while adding your bank account to your PayPal account. To link your bank account to your PayPal account, the information registered on your PayPal account must match the information registered on your bank account. Any small discrepancy in a name, address, or anything else can cause the error. I recommend you to try to enter your bank account details by clearing your cookies, history, cache, etc. from your browser. Also, please try using a different device/browser to see if this works. If the issue persists, please contact the support team to look into this further, 


Hope this works, have a great day!

Bindu

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