My paypal balance has disappeared twice now.

mpg13
New Community Member

My paypal balance has disappeared twice now. I went to spend it and instead all the money was taken directly from my bank, and my paypal balance simply disappeared rather than being used. This has happened twice in the past three or so months. I am now missing about 30 dollars that I earned. There are no unauthorized transactions and I have done the math several times to check. What is happening to the money I earned?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @mpg13,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know that the PayPal balance has been disappeared and I understand this can be frustrating. As you mentioned that there are no unauthorized transaction and have calculated the amount, the only best option is to reaching out to our Customer Support Team through the available contact options on our website so that our representatives can review your account and help you accordingly.
 

Regards,
Ayesha


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