My GCash Mastercard is declined to link with PayPal by issuing bank.

rezeitadako
New Community Member

I got my GCash Mastercard yesterday and activated it through the GCash app. When I applied to link the card to PayPal, I kept getting this message:

rezeitadako_0-1639180598283.png

I entered my card details correctly for five (5) times, but to no avail. I've tried linking my card through the PayPal app, the PayPal website on my phone, and the PayPal website on my laptop. I even called the GCash customer service as recommended by PayPal, but they could not point out the problem as well. They said that the issue may be coming from PayPal. I've been searching for solutions online, but I could not find anything helpful that could solve my problem. 

 

I would really appreciate it if I am given advice on what to do because I honestly do not know what's wrong.

 

Thank you!

 

Login to Me Too
2 REPLIES 2

PayPal_Bindu
Moderator
Moderator

Hello @rezeitadako

 

Welcome to the PayPal community and thank you for your post.

 

Sorry to hear that you're not able to add your card to your PayPal account. As per the error message, the card is getting declined by the card issuer. Please reach our to your card issuer again to find out the reason or try to add a different card.

 

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

j_cyr1es
New Community Member
Oh noes this ain’t helping also:(
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.