Cannot reconcile a Negative balance to any transaction.

Pawntod4
Contributor
Contributor
A small negative balance has appeared in my account. Before I cancel it with a payment, I would like to know what it relates to. I have searched my transaction/activity log for past nine months and nothing aligns to the small amount. How can I find out what the charge relates to? Thanks
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2 REPLIES 2

Pawntod4
Contributor
Contributor

Hi there, I've had no luck in contacting Paypal support via any of the offered options. This is very poor. 

This should be straightforward - a charge has been applied and the account should be screaming out what that charge relates to - the basics.  Instead, silence which obviously raises concerns regarding the whole system - how can an invisible charge be applied to an account? 

No idea where to go next with this.

 

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