Cannot reconcile a Negative balance to any transaction.
Pawntod4
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Posted on
Nov-21-2024
08:42 AM
A small negative balance has appeared in my account. Before I cancel it with a payment, I would like to know what it relates to. I have searched my transaction/activity log for past nine months and nothing aligns to the small amount. How can I find out what the charge relates to? Thanks
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Balance Inquiry
2 REPLIES 2
kernowlass
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Nov-21-2024
10:47 AM
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.
Pawntod4
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Nov-26-2024
02:11 AM
Hi there, I've had no luck in contacting Paypal support via any of the offered options. This is very poor.
This should be straightforward - a charge has been applied and the account should be screaming out what that charge relates to - the basics. Instead, silence which obviously raises concerns regarding the whole system - how can an invisible charge be applied to an account?
No idea where to go next with this.

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