my card cannot link

marchenry1839
Contributor
Contributor

hello good afternoon how to fix my link card because  my virtual card cannot link to my paypal account?

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@marchenry1839 

 

Paypal often does not support virtual banks or cards.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

marchenry1839
Contributor
Contributor
Why?? I cannot see my virtual card in my paypal account because i want to change or link my new virtual card in my paypal account.
Login to Me Too

PayPal_Ayesha
Moderator
Moderator

Hello @marchenry1839,

 

Welcome to the PayPal Community Forum! I'm sorry to hear of the difficulty that you're having. I understand that you're trying to link virtual cards. Yes, @kernowlass is right virtual card/bank accounts are not compatible with the PayPal system. Virtual card/bank accounts have a low success rate with the PayPal system due to risk elements and frequently aren't allowed to be used by the system at all. If you have a card/traditional bank account that can be added, you will find greater success.

 

I hope this helps!
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.