change of currency

[vjeran33]

can't link my credit card to pp. call bank and they told me that pp needs to change currency from hrk to eur (country switched it's currency to euro) and that i'm not the only one with this problem. what can i do? asked a question on short messages (100 caracters!) and still no replay. is there anybody that can solve this? 

[PayPal_Bindu]

Hello @vjeran33,

Welcome to our community help forum and thanks for posting here!

Sorry to hear that you're not able to link your card. Unfortunately, there are some cards that aren't compatible for use with PayPal. This may include most online or virtual cards. You can find the possible reasons for the card decline here.

When you add a card to your PayPal account, it's often automatically registered in your local currency. This is our standard procedure as your card issuer doesn't inform us what the actual currency is. Once you add your card to your PayPal account, you can able to update the currency of your card and the related information can be found here. 

I hope this information helps!

Bindu
 

[vjeran33]

thank you for your quick answer.

i've tried everything and still no result. have problem with diners card. linked another card (visa) without problem.

in a wallet i can change currency with visa card and can't with diners....

i used diners card without problem...'till now

[PayPal_Bindu · Accepted solution]

Hey @vjeran33,

Sorry for the trouble! In this case, your best option would be to reaching out to our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.

Best wishes,

Bindu