Updating error continuous

skaal2
New Community Member

I tried many times to update the expiry date of my credit card but keep getting the error.."we're sorry. We're not able to process your request right now. Please try again later."   What can i do to fix this issue...There is no automatic update...

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @skaal2

Thanks for joining the Community! 

I'm sorry you're having trouble updating the expiration date on your card. I would try clearing your cache and cookies, using a different web browser, or even the PayPal Mobile App. If the error persists, don't hesitate to get in touch with Customer Support. Support can be reached by clicking 'Contact' at the bottom of any PayPal page or sending a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. 

I hope this helps! 

- Meghan


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