Unable to transfer crypto to my external wallet

stopdatabre
Contributor
Contributor

It looks like the 8 page thread is locked as I cannot add a reply.


I cannot transfer any type of crypto to my external wallet.

Other people have been fed **bleep** from customer service.


Common paypal allow us to transfer crypto to our external wallets, just like you promised last year.

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @stopdatabre

 

Welcome to the PayPal Community Forum! I can understand it can be a bit frustrating when you're unable to transfer your crypto when you wish. There may be a few different reasons as to why you're running into a road-block like this. While this isn't exactly a payment decline, you may want to try the steps listed in this Help Center article: Why was my payment declined?

 

If you're still unable to transfer your crypto after that, please feel free to reach out to our Customer Support teams for assistance. 

 

Best wishes!

 

 - Jon K


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Ttro89
New Community Member
Wow great help! Have you tried reading the same FAQ page for a 16th time?
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