Removed bank account details before recieving 2 small deposits

nat991
Contributor
Contributor

I added my bank account details yesterday but, thinking it didn't work as I hadn't yet received the 2 small deposits, removed them shortly after. I tried this with 2 different accounts. When I try to add them again I get an error message ('account needs help to link, contact support').

 

As of today I now have both accounts credited the 2 small deposits. However, as I have already removed my bank details from my account, I can no longer verify these nor add them back to try again.

 

Is there any way for someone working at PayPal to remove my bank details or verify my accounts on their end?

 

Thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nat991 

 


You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nat991 

 


You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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