My card isn't working...

letticiaddenis
New Community Member
My card is suddenly not working. I was declined for the reason stating "card expired", but my card doesn't expire until 02/23. Tried updating my card info and it keeps telling me that date is invalid. I can't figure this thing out and I need help.
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@letticiaddenis 

 

but my card doesn't expire until 02/23.

 

Then its expired???

Its 03/23 now.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Ayesha
Moderator
Moderator

Hello @letticiaddenis,

Welcome to PayPal Community Forum and thank you for posting! Thanks @kernowlass.

I am sorry to know that your card was declined while processing the payment. As per the information that you have shared, it seems like the card has already been expired. In this situation, you will have to request a new card if you need one and have it updated on your PayPal account to process payments. Here's the help center article link to update the card details in future. 

Regards,
Ayesha


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