Negative balance

[Bunkulina]

Hello, a week ago I made three different purchases on the same day and now I have a negative balance for the amount of the last two. Today I was at the bank to ask if the bank refused any of the payments, but all three of them were paid for and I have a signed paper declaring it. What can I do now? A couple of days ago I contacted the message centre and received a reply telling me that the bank probably reversed the purchases which now I know it's not the case so now I don't know what to do or who to write. Best regards, e

[PayPal_Meghan]

Hello @Bunkulina, 

Welcome to the Community! 

I'm sorry you're having difficulty with your recent transactions. For account-specific assistance, I recommend contacting Customer Support by clicking 'Contact' at the bottom of any PayPal webpage. You can also reach Support by sending a Direct Message on Twitter or a Private Message on Facebook. 

I hope this is resolved soon! 

- Meghan