PayPal Community

AmonFordham · ‎Apr-02-2022

How long do I get to pay off my negative balance PayPal I’m in a tight situation at the minute ?

kernowlass · ‎Apr-02-2022

Your best bet is to contact customer services and negotiate.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass · ‎Apr-02-2022

@AmonFordham

Your best bet is to contact customer services and negotiate.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.

Temp20220411h · ‎May-10-2022

I did all of that already. But, it kept telling me to call them which I can’t on my working hours.

Temp20220411h · ‎May-10-2022

I’ve already sent the payment for the negative balance of $775 that I had for the PayPal balance on May 4th of this month which was supposed to be resolved yesterday which was said to arrive. I would like this issue to be resolved and to disable the PayPal balance. That way, I won’t undergo this experience again.

kernowlass · ‎May-10-2022

@Temp20220411h

I've given you all the contact information for customer services, if you can't use any of them then not a lot I can do about that is there !

If you have sent the funds from your bank account then you have to wait for it to clear through to your paypal account.

Advice is voluntary.
Kudos / Solution appreciated.

Temp20220411h · ‎May-10-2022

I’ve paid it on May 4th of this month and they’re supposed to have received it yesterday.

Temp20220411h · ‎May-10-2022

If this had a function that I can put my snapshots as proof, I would show you. But, I’m on mobile and I can’t even though I have proof.

kernowlass · ‎May-10-2022

@Temp20220411h

5 working days is tomorrow.

The date given is an estimate as its based on your banks processing time.

Advice is voluntary.
Kudos / Solution appreciated.

Temp20220411h · ‎May-10-2022

Nevermind. It got resolved a couple of minutes ago. But, thanks for the help though.

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