Linking a new credit card

DK8dkdk
Contributor
Contributor

Hello, I am unable to link my new credit card, I enter the number, the security code, I insert the received verification code sent to my phone, yet it seems the system keeps asking the same process over and over again. However I can see in my card statement the 0.01 charge from Paypal. This has happened twice yet I get a message that I need to confirm my card, over and over again. 


Thank you

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @DK8dkdk,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry to know that you're facing issues while confirming a card. Based on the information that you've shared, it seems like the amount (0.01) that you're referring to is a charge which is debited for the card validation. To confirm a card, PayPal will make a small charge. The charge and a 4-digit PayPal code appear on your card statement within 3-5 business days. The code sequence appears as PayPal*1234CODE or PP*1234CODE. If you need any help or if you have any questions, please reach out to our customer support through the available contact options. 

 

Regards,

Ayesha


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