I'm trying to view my wallet but it loads for 2 seconds then goes blank.

ShazziP
New Community Member

I have several cards saved in my wallet but when i click to open it the page loads and I can see the cards but then after only 2 seconds it just goes blank and I cannot access it at all.

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harleyo03
Contributor
Contributor

Hi ShazziP,

 

I would recommend attempting to clear your cookies/cache on your browser, please feel free to use the link attatched below with further instructions on how to do this.

 

Clear Cookies for Chrome, Safari, Firefox, and Edge 

 

If this still hasn't worked then I would suggest contacting PayPal directly as they may be able to take a further look into your issue and provide further guidance in order to resolve this issue.

 

Best Regards,

harleyo03

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Solved

harleyo03
Contributor
Contributor

Hi ShazziP,

 

I would recommend attempting to clear your cookies/cache on your browser, please feel free to use the link attatched below with further instructions on how to do this.

 

Clear Cookies for Chrome, Safari, Firefox, and Edge 

 

If this still hasn't worked then I would suggest contacting PayPal directly as they may be able to take a further look into your issue and provide further guidance in order to resolve this issue.

 

Best Regards,

harleyo03

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