Expiry Date Link Problem

Javier223333444
New Community Member

Does anyone know why I can't link my Visa Card on Paypal whenever I put my Visa's expiry date it keeps saying "Please enter a valid date" even though my card still hasn't expired

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Javier223333444,

 

Welcome to the community and thank you for your post. 

 

I do understand your concern. It sounds like you could be experiencing a technical issue when trying to add your card.

 

I would suggest you clear your cache and cookies, and try again using an alternative browser. If you are using the PayPal app, please try using your browser instead. 

 

If you still continue to experience the same issue, please contact our customer support. This can be done by clicking here

 

I hope this helps!
 

- Rachel 

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