Error in confirming card

[jeneilowen]

I am trying to confirm my debit card, but every time I press "Get a code", an error pops out saying, "We're sorry. We're not able to process your request right now. Please try again later." I don't know what to do. Thank you for your help.

[L3NU2]

Bump - Same issue - Specifically with Vanilla Giftcards - I've got a visa provision pending note on my transactions and I can't do anything with the card in the meantime. 

[diariefly]

Same

[PayPal_JonK]

Hello @jeneilowen, @L3NU2, and @diariefly! Thanks for visiting our Community Forum!

I'm sorry to hear you've run into some issues confirming your cards on file. There may be a few issues that would result in that error message, but the first few things I would do is clear the browser's cache, cookies and history or check the Resolution Center for any steps that need attention. If you're still running into road-blocks after that, please feel free to reach out to our Customer Support teams for assistance. 
 

Just as a quick tip, it's normally not recommended to use a gift card like a Vanilla or other kind of prepaid card. You may run into issues like this linking and confirming the card as it's more designed as a temporary card. Even if you register the card with that host's website, its normally best to a bank debit or credit card with PayPal. 

Good luck everyone. I hope our Support Teams are able to guide you a bit further, 

 - Jon K