Hello @Mama_J,
Welcome to PayPal Community Forum and thank you for posting!
I'm sorry to hear that you have experienced trouble and I know how important it is to have your account running smoothly. As per the information that you've shared, it seems like you're trying to add a payment method to your account. In this case, please try some troubleshooting such as clearing cache and cookies or trying using a different browser or device. If you're facing an issue, please reach out to our customer support team through the available contact options on our website. Support is also available through Facebook private messages or Twitter direct messages.
Good Luck,
Ayesha
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